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rafshm
Contributor III
Message 1 of 17

Firewall works incorrectly

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Moderator: continuation from https://community.mcafee.com/thread/35577?tstart=0

I installed an antivirus Mc Afee Total Protection using my account.


1. I have checked up work of an antivirus and have found out that Brandmauer (firewall) works incorrectly.


1.1 On a homepage of an antivirus it is visible that the Brandmauer (firewall) is switched on and works (picture 1), but when I pass to options of firewall, it is switched off (picture 2)


1.2 I press on the button to switch on - it is switched on and during the same moment is switched off.


I cannot understand that it for a problem and I can not change option of firewall ...

From log file

Product Name:Personal Firewall - McAfee Total Protection
Product Version:11.5.141
Language:ru
Partner:McAfee
Account ID:169262245
Health Check Details
Registry OK
File OK
Process OK
Service 1 service(s) incorrect
Expected Service State Incorrect
Expected : running
Existing : stopped
Service: McMPFSvc "C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc
COM OK
Top Issues OK
SYSTEM OK

Message was edited by: Ex_Brit on 19/05/11 8:49:02 EDT AM
1 Solution

Accepted Solutions
rafshm
Contributor III
Message 15 of 17

Re: Firewall works incorrectly

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I use the version McAfee SecurityCenter 10.5

But as above I have written on this computer (Windows Vista) I have solved a problem.

View solution in original post

16 Replies
rafshm
Contributor III
Message 2 of 17

Re: Firewall works incorrectly

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I have found out, through the console of management - services

McAfee Personal Firewall Service does not want to be switched  (to be started)

I press on the button to switch on - it is not switched.

Dinz
Former Member
Message 3 of 17

Re: Firewall works incorrectly

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Hello rafshm,

From the windows management console , right click on Windows firewall service and select properties.

Select the start up type to Automatic.

Then click on the recovery tab

Change all the three failures to Restart the service.

Reboot the PC and check the status of Firewall

Please use the attached screen shots for reference .

Windows firewall - 1.JPGWindows firewall - 2.JPG

Regards,

rafshm
Contributor III
Message 4 of 17

Re: Firewall works incorrectly

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I have made all as you you have told to me can see result on pictures

1.1.JPG

1.2.JPG

After it, McAfee Personal Firewall Service does not want to be switched1.3.JPG

In this picture it is visible that I should to press the button - Start.

This service does not want to work normally.

But when I have pressed on the button To start, it does not want to switch on again.

1.4.JPG

rafshm
Contributor III
Message 5 of 17

Re: Firewall works incorrectly

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I have bad results.
I have decided to remove my Mc Afee Total Protection  again and then to install Mc Afee Total Protection .


After removal I have noticed that McAfee Personal Firewall Service has not been removed - it did not function earlier.

It is very strange, but I see it ---  console of management - services

It is possible, that I should remove it completely, but I cannot understand as to remove McAfee Personal Firewall Service?

5.JPG

jaymfe
Former Member
Message 6 of 17

Re: Firewall works incorrectly

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Do you have any other Firewall installed on your computer?


Beforere-installing McAfee, have you changed Windows Firewall service to automatic and started?

on 20/5/11 10:37:33 AM IST
rafshm
Contributor III
Message 7 of 17

Re: Firewall works incorrectly

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Only Windows firewall too/

exbrit
MVP
MVP
Message 8 of 17

Re: Firewall works incorrectly

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rafshm,

A question please.  In your 1st post what is the English translation of those words you circled in N1 and N2?

rafshm
Contributor III
Message 9 of 17

Re: Firewall works incorrectly

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I wanted to show in this picture, that after full removal of an antivirus I can still see Personal Firewall Service -- console of management - services

It was the reason of refusal of normal work of a firewall.
Today I have removed this service manually from the register (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic­es).
Now I installed an antivirus and it works!!!
I want to thank all of you for your help.

exbrit
MVP
MVP
Message 10 of 17

Re: Firewall works incorrectly

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I'm not sure I understand that but if it works then who am I to question it?   Maybe Jayadeep knows.  Good luck 😉

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