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exbrit
MVP
MVP
Message 11 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

By spell it all out I meant explain it.   So the explanation in the help file is no good?

I will ask a support person to post here.

hlk123
Contributor
Message 12 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

Oh ... I see .. now I understand.

I've read the explanation online 2 times ... maybe I must read a few more times .. till I understand.

The problem is .. I've created a new XYZ-service with a FTP-port-7002 and a UDP-port-7012.

Than I saved it.

At the same time XYZ's communication with Internet turned from 300 units to 10 units .... it was no good.

I deleted the service. XYZ's communication increased ..

And I don't understand the reason.

exbrit
MVP
MVP
Message 13 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

I have asked a support person to help you here, soon I hope.

hlk123
Contributor
Message 14 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

Hello

This is my question to technical support:

How to configure the McAfee's Firewall so that a program named XYZ.exe gets a free (not blocked) access to a FTP-port (7002) and to a UDP-port (7012).

I've configured the router to forward both ports to my Dell computer.

What must I do in Windows-7 to McAfee's Firewall?
And what does McAfee's Firewall do concerning XYZ.exe?

I appreciate when I get a written tutorial concerning this well-known case/problem.
Thank you.

exbrit
MVP
MVP
Message 15 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

There's nothing available in writing but as you are still waiting for someone from Technical Support to post here have you tried contacting them again?   It's free after all.

mrepuski
McAfee Employee
McAfee Employee
Message 16 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

Hello hlk123,

Ex Brit is correct we don't have a downloadable user guide. That said I don't think a user guide would help in this case.

Could you define what you would like to do, I have read the post completely yet I still don't understand what you want.

As for setting up an application through the firewall we have and FAQ, see below. Keep in mind that you only need to open ports for applications on your system that others need to connect to. If all you want to do is connect application on your computer to other systems an application rule should allow the connection

http://service.mcafee.com/faqdocument.aspx?id=TS100887&lang=en_US

hlk123
Contributor
Message 17 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

@mrepuski

Thank you for the pointer to a ToDoList.

My "problem" is easy to explain.


I've a Dell Laptop with Windows-7 Professional. On it is an active well-known program named eMule. It needs a FTP-port 7002 & an UDP-port 7012.
In my LAN is a router, which I've configured, that those port-pair are forwarded to the Dell-Laptop.
Between eMule and the router is the McAfee Firewall (SecurityCenter).

What must I do/configure to this Firewall .. how (step by step) and why?
Do you understand my "problem" now?

regards

PS. yesterday I extended/paid the McAfee Service for 2 years more.

exbrit
MVP
MVP
Message 18 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

Mrepuski is not on duty at weekends and had you followed my suggestion in post #5 and contacted Technical Support during their opening hours you would probably have all this sorted out now.  As it is you are most likely going to have to wait until Monday for an answer now unless a support person is patrolling these forums sometime over the weekend.   There is hope I suppose 😉

Good luck.

.

Message was edited by: Ex_Brit on 21/09/13 4:56:10 EDT AM
hlk123
Contributor
Message 19 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

What phone number? Thank you.

I live in Germany.

exbrit
MVP
MVP
Message 20 of 33

Re: A program XYZ needs a free FTP port and a free UDP port thru the Firewall.

See if the post #8 about emule here helps.

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