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Gabrielle
Contributor
Message 1 of 3
‎09-27-2020 10:06 PM

vraagje abonnementswissel

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Hi allemaal,

Ik heb recentelijk mijn abonnement gewijzigd. Ik heb nog Live Safe, maar heb nu Total protection gekocht.

Bij de link kreeg ik het bericht dat het ik het programma moet installeren.

Nu is mijn vraag. Moet ik eerst Live Safe (die nog 11 dagen geldig is) verwijderen en dan Total protection installeren of is het handiger om eerst Total protection te installeren en dan Live safe te verwijderen?

Groetjes

Gabrielle

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Madhan
McAfee Retired
McAfee Retired
Message 2 of 3
‎09-27-2020 11:19 PM

Re: vraagje abonnementswissel

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Hallo,

U hoeft het McAfee-programma niet op uw computer te verwijderen en opnieuw te installeren. We hebben een tool genaamd Subscription Repair Tool waarmee u het nieuwste abonnement op uw computer kunt synchroniseren. De link voor de tool vindt u in het onderstaande artikel,

Hulpprogramma voor reparatie van abonnementen

Werk ons bij met het resultaat.

Vriendelijke groeten,
Madhan M

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Madhan
McAfee Retired
McAfee Retired
Message 2 of 3
‎09-27-2020 11:19 PM

Re: vraagje abonnementswissel

Jump to solution

Hallo,

U hoeft het McAfee-programma niet op uw computer te verwijderen en opnieuw te installeren. We hebben een tool genaamd Subscription Repair Tool waarmee u het nieuwste abonnement op uw computer kunt synchroniseren. De link voor de tool vindt u in het onderstaande artikel,

Hulpprogramma voor reparatie van abonnementen

Werk ons bij met het resultaat.

Vriendelijke groeten,
Madhan M

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silvia_t
Moderator
Moderator
Message 3 of 3
‎09-28-2020 01:05 AM

Re: vraagje abonnementswissel

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Geachte Gabriele,

Naar aanleiding van uw vraag kan ik u het volgende mededelen.
Wanneer u onderstaande stappen uitvoert zou dit het probleem moeten verhelpen.
Indien u hierna nog steeds problemen met uw product ondervindt, neemt u dan alstublieft nogmaals contact op.
Mijn collega's en ik zullen er dan alles aan doen om tot een goede oplossing te komen.
De manieren om met ons in contact te komen kunt u vinden op http://service.mcafee.com 
 
1. De code wat heft u ontvangen van ING activeren via:

Stap 2. Installeer en voer subdbfix.exe uit.

Stap 3. Restart de computer:
Klikt u met de rechtermuisknop op 'M'' icoon van Mcafee rechtsonder uw taakbalk en dan op controleren op updates. Vervolgens controleert u of de datum bij abonnement aangepast is naar uw nieuwe verval datum.
 

Met vriendelijke groet,
Silvia
 
Support & Service Representative
McAfee Consumer Products
___________________
Product information     http://www.mcafee.com
Support & Service      http://service.mcafee.com
Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief)
                           België 02/275.07.03
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