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charlie101
Contributor
Message 1 of 2
‎01-19-2022 08:18 AM

resitutie aanvraag

Ik heb een jaar geleden een jaarabonnement bij McAfee afgesloten voor zo'n 20-30 euro. Zonder er echt bewust van te zijn stond automatisch verlengen aan en is er op 18-01-2022 een bedrag van €79,99 afgeschreven. Dit vind ik iets te prijzig en zou daarom graag mijn McAfee abonnement opzeggen en het recentelijk afgeschreven bedrag laten restitueren.

Ik hoop dat jullie mij verder kunnen helpen.

Met vriendelijke groet,

Charlotte

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1 Reply
Allwyn_GI
McAfee Retired
McAfee Retired
Message 2 of 2
‎01-19-2022 09:25 AM

Re: resitutie aanvraag

 
Excuses voor het ongemak, we kunnen uw teruggaveverzoek niet verwerken via het communityforum Om dit probleem op te lossen, raden we je aan om tijdens kantooruren contact op te nemen met onze Nederlandse ondersteuningslijn 020 5040586, zodat zij je kunnen controleren en je kunnen helpen met deze vraag.
 
Als alternatief kunt u ook contact opnemen met ons ondersteuningsteam via de onderstaande link:
 
 
Als je enig ongemak of bezorgdheid hebt, aarzel dan niet om op dit bericht te reageren.
 
Groeten,
Allwyn I
 
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