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Ed_m52
Contributor
Message 1 of 5
‎02-12-2023 04:17 AM

licentie

waar kan ik mijn licentie of abonnementscode vinden?

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4 Replies
cyberdude
Reliable Contributor
Reliable Contributor
Message 2 of 5
‎02-12-2023 05:07 AM

Re: licentie

hallo,

een licentiecode/activatiecode vind u op bijv. een retailkaart die in de winkel is gekocht of digitaal per email wanneer u die bijv. bij mcafee direct heeft gekocht.

wanneer dit eenmaal is geactiveerd heeft u deze gedurende de abonnementsduur niet verder nodig.

is er iets fout gegaan soms ?

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Ed_m52
Contributor
Message 3 of 5
‎02-17-2023 03:11 AM

Re: licentie

Ik moet windows opnieuw installeren en dan zal ik de licentiecode ook nodig hebben en ik kan deze nergens vinden

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cyberdude
Reliable Contributor
Reliable Contributor
Message 4 of 5
‎02-17-2023 04:25 AM

Re: licentie

hallo,

hartelijk dank voor uw reactie.

als u  nog de mogelijkheid heeft zou ik de huidige versie van Mcafee eerst van de pc verwijderen voordat u de computer van een nieuwe Windows versie voorziet.

om Mcafee te verwijderen van de pc kunt u de volgende service artikel gebruiken;McAfee KB - McAfee-producten verwijderen van een pc met Windows (TS101331)

als de computer de nieuwe schone versie van Windows heeft kunt u het volgende artikel gebruiken voor een nieuwe Mcafee installatie;

McAfee KB - Downloaden en installeren van McAfee-consumentenproducten (TS100342)

in dit artikel staat ;

downloaden en installeren  op pc of mac

als u hierop klikt volgen er een aantal opties waaronder;

herhaal de installatie op pc of mac

klik hierop en volg de aldaar aangegeven stappen.

mocht u hulp nodig zijn kunt u de volgende link gebruiken om met de klantenservice in contact te komen;

https://service.mcafee.com

halverwege in het midden aan de rechterkant is te lezen;

contact opnemen met ondersteuning

klik hierop en volg de verdere aanwijzingen.

ze zijn bereikbaar tijdens werkdagen van maandag tot vrijdag van 9.00 tot 17.00 uur

mocht er nog vragen zijn, stel ze gerust en zal proberen er antwoord op te geven

 

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silvia_t
Moderator
Moderator
Message 5 of 5
‎02-20-2023 12:08 AM

Re: licentie

Geachte klant,

U heeft geen licentie code nodig om McAfee opnieuw te installeren.

U kunt aanmelden via onze site www.mcafee.com met emailadres en wachtwoord en installatie starten.

Mocht u nog vragen hebben over McAfee - verzoeken wij u vriendelijk het Service Portaal van McAfee te bezoeken voor meer informatie:

https://service.mcafee.com/

U kunt ook ons telefonisch bereiken: 020-5040 586

Met vriendelijke groet,
Silvia van Delden

Support & Service Representative
McAfee Consumer Products
McAfee, Inc.
_______________
Support & Service: https://www.mcafee.com/support
Telefoon Klantenservice:
Nederland: 020-5040 586 (lokaal tarief)
België: 02 27 50 703

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