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Dear McAfee,

I have an annual subscription on my new Windows device, but I can't use my secure VPN. I get a warning that my limit has been reached, even though I only have two different devices, each with its own subscription. I can't remove the old device from my records on the McAfee website. I don't have a remove button. Can you please help me?

I already searched the community services and it said that I need to fix the problem with iOS. However, there are also people with Android devices and I can't log in to my phone with my Windows device, i only use it on windows not on my mobile device. Can you also help me with this?


Schermafbeelding 2023-04-25 142950.png



Yours sincerely,

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Re: VPN limit ERROR

Hi @EADEN123,

Greetings from McAfee.

Please contact our customer support using the link below for resolving the issue.

McAfee Chat Support

Krishnamanikandan KS

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