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Jordy
Level 7
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Message 1 of 7
‎09-25-2021 12:27 AM

Restitutie aanvraag

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Ik heb een jaar geleden een jaarabonnement bij McAfee afgesloten voor zo'n 20-30 euro. Zonder er echt bewust van te zijn stond automatisch verlengen aan en is er op 22-09-2021 een bedrag van €69,99 afgeschreven. Dit vind ik iets te prijzig en zou daarom graag mijn McAfee abonnement opzeggen en het recentelijk afgeschreven bedrag laten restitueren.

Ik hoop dat jullie mij verder kunnen helpen.

Met vriendelijke groet,

Jordy    

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silvia_t
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Message 3 of 7
‎09-26-2021 11:32 PM

Re: Restitutie aanvraag

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Geachte klant,

Ik vind het vervelend dat u problemen met uw McAfee product ervaart.

In aparte mail heb ik u meer informatie gestuurd.

Ik verzoek u vriendelijk om bij Community uw vraag als opgelost te markeren.

Met vriendelijke groet,
Silvia

Support & Service Representative
McAfee Consumer Products
___________________
Product information http://www.mcafee.com
Support & Service http://service.mcafee.com
Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief)
België 02/275.07.03

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sivasubramanian
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Message 2 of 7
‎09-25-2021 12:44 AM

Re: Restitutie aanvraag

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@Jordy 

Vanwege de aard van het probleem hebben we je een privébericht gestuurd. Graag hetzelfde beantwoorden.

Groeten
Siva N

 

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silvia_t
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Message 3 of 7
‎09-26-2021 11:32 PM

Re: Restitutie aanvraag

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Geachte klant,

Ik vind het vervelend dat u problemen met uw McAfee product ervaart.

In aparte mail heb ik u meer informatie gestuurd.

Ik verzoek u vriendelijk om bij Community uw vraag als opgelost te markeren.

Met vriendelijke groet,
Silvia

Support & Service Representative
McAfee Consumer Products
___________________
Product information http://www.mcafee.com
Support & Service http://service.mcafee.com
Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief)
België 02/275.07.03

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Domidecoster
Level 7
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Message 4 of 7
‎10-17-2021 05:01 AM

Re: Restitutie aanvraag

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Beste,

Ik ben hopeloos op zoek naar hetzelfde antwoord. Hoe kan ik het recent afgeschreven bedrag terugkrijgen en het abonnement stopzetten? Het is iets te duur geworden om het verder te kunnen zetten.

Alvast bedankt!

Dominique De Coster

 

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silvia_t
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Message 5 of 7
‎10-17-2021 11:11 PM

Re: Restitutie aanvraag

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Geachte klant,

Om u optimaal te kunnen begeleiden verzoek ik u onze LIVE ondersteuning te contacteren tussen 09.00 en 18.00 uur van maandag t/m vrijdag.

Telefoon Klantenservice: 020-5040 586 (lokaal tarief) / 0227 507 03 (voor Belgie).

Met vriendelijke groeten,
Silvia

Support & Service Representative
McAfee Consumer Products
___________________

Product information http://www.mcafee.com
Support & Service http://service.mcafee.com
Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief)
België 02/275.07.03

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Matthijs24
Level 7
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Message 6 of 7
‎04-09-2022 11:40 PM

Re: Restitutie aanvraag

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Hallo,

Ik heb hetzelfde probleem. Mijn McAfee abonnement is met een jaar verlengt zonder dat ik dat wilde en er is €79,95 van m'n rekening afgeschreven.

Graag zou ik dus mijn abonnement stop willen zetten en zou ik willen dat het bedrag van €79,95 niet meer van m'n rekening wordt afgeschreven. (Ik heb dit namelijk al teruggeboekt)

Met vriendelijke groet,

Matthijs 

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silvia_t
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Message 7 of 7
‎04-10-2022 11:01 PM

Re: Restitutie aanvraag

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Geachte klant,

Om u optimaal te kunnen begeleiden verzoek ik u onze LIVE ondersteuning te contacteren tussen 09.00 en 18.00 uur van maandag t/m vrijdag.

Telefoon Klantenservice: 020-5040 586 (lokaal tarief) / 0227 507 03 (voor Belgie).

Met vriendelijke groeten,
Silvia

Support & Service Representative
McAfee Consumer Products
___________________

Product information http://www.mcafee.com
Support & Service http://service.mcafee.com
Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief)
België 02/275.07.03

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