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Martijn285
Contributor
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Message 1 of 2
‎02-02-2018 10:34 AM

Opzegging ongebruikt abonnement

Geachte heer,mevrouw,

 

Sinds 5 jaar maak ik al geen gebruik meer van uw diensten maar wordt wel jaarlijks de abonnementskosten van mijn rekening afgeschreven.

Graag wil ik per direct mijn abonnement opzeggen (McAfee Internet Security 3 - User).Het abonnement is per 1 januari 2018 weer voor een jaar verlengd. Echter gezien het feit dat ik binnen de 60 dagen aangeef geen gebruik meer te willen maken wil ik u vriendelijk verzoeken om de abonnementsgelden die reeds geind zijn op mijn rekening terug te storten.

Bij voorbaat dank voor uw medewerking,

Met vriendelijke groet,

 

Martijn Vermunt

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cyberdude
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Message 2 of 2
‎02-03-2018 01:43 AM

Re: Opzegging ongebruikt abonnement

hallo,

mbt het uitschakelen van de automatische verlenging in mijn account.......

heeft u deze functie al gebruikt en aangepast ?

u kunt dit aanpassen door inloggen op de onderstaande pagina

https://home.mcafee.com/secure/protected/login.aspx?rfhs=1

vervolgens kunt u met de muiswijzer naar mijn account rechtsboven en daar is de optie; Instellingen Automatische verlenging

hiermee wordt voorkomen dat er in de toekomst ongewild opnieuw wordt verlengd.

voor de restitutie kunt u het beste met mcafee support contact opnemen.

gegevens die door de mcafee moderator eerder zijn verstrekt hiervoor zijn;

Om u optimaal te kunnen begeleiden verzoek ik u onze LIVE ondersteuning te contacteren tussen 09.00 en 17.00 uur van maandag t/m vrijdag.

 

Telefoon Klantenservice: 020-5040 586 (lokaal tarief) / 0227 507 03 (voor Belgie).
Technische chat:
http://service.mcafee.com/LocaleSelect.aspx?lc=1043&sg=TS&pt=1&st=CHAT

 

Met vriendelijke groeten,

Support & Service Representative
McAfee Consumer Products
___________________

Product information     http://www.mcafee.com
Support & Service       http://service.mcafee.com
Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief)
                        België 02/275.07.03

 

 
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