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Marjo
Level 7
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McAfee livesafe

Together with the purchase of my Samsungtablet I bought five subscriptions for 1 year each McAfee Livesave, now after one year I tried to activate a new year, but after the insertion of the serialnumber (25 characters) the systems asks me how I want to pay (creditcard or any other way).

How can I activate my new subscription?

 

Thanks in advance,

Marjo

2 Replies
cyberdude
Reliable Contributor
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Re: McAfee livesafe

waarschijnlijk heeft u een mcafee kaart met binnenin de nieuwe code ?

ikzelf ga altijd hiervoor naar; www.mcafee.com

rechtsboven staat aanmelden.

hier logt u in met de gevraagde gegevens.

als u bent ingelogd ziet u rechtsboven account

als u hierop klikt kiest u tegoedkaart inwisselen en volgt de verdere stappen.

hiermee zou het moeten lukken.

mocht er toch nog iets niet goed gaan kunt u beter even mcafee live support benaderen;

dit kan telefonisch of per chat.

Telefoon Klantenservice: 020-5040 586 (lokaal tarief) / 0227 507 03 (voor Belgie).

chat;

https://service.mcafee.com

hopelijk lukt het met bovenstaande aanwijzingen

silvia_t
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Re: McAfee livesafe

Geachte klant,

Om u optimaal te kunnen begeleiden, verzoek ik u onze LIVE ondersteuning te contacteren tussen 09.00 en 17.00 uur van maandag t/m vrijdag.

Vermeld u a.u.b. de servicenummer: 1-87798361

Met vriendelijke groet,
Silvia

Support & Service Representative
McAfee Consumer Products
___________________
Product information http://www.mcafee.com
Support & Service http://service.mcafee.com
Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief)
België 02/275.07.03

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