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bhammer
Contributor
Message 1 of 5
‎02-20-2018 12:43 PM

Andere prijs op factuur dan aangeboden

Ik heb zojuist mijn abonnement voor twee jaar verlengd. Kreeg op de site twee aanbiedingen, of één jaar verlengen voor €59,95 of twee jaar voor €69.95. Koos voor het laatste. E.e.a. afgewikkeld via creditcard en krijg vervolgens bevestiging dat het GBP109,99 is. Dat is een heel ander bedrag.

Iemand antwoord c.q. ervaring mee?

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4 Replies
silvia_t
Moderator
Moderator
Message 2 of 5
‎02-20-2018 10:53 PM

Re: Andere prijs op factuur dan aangeboden

Geachte heer Hammer, Om u optimaal te kunnen begeleiden verzoek ik u onze LIVE ondersteuning te contacteren tussen 09.00 en 17.00 uur van maandag t/m vrijdag. Telefoon Klantenservice: 020-5040 586 (lokaal tarief) / 0227 507 03 (voor Belgie). Technische chat: http://service.mcafee.com/LocaleSelect.aspx?lc=1043&sg=TS&pt=1&st=CHAT Met vriendelijke groeten, Support & Service Representative McAfee Consumer Products ___________________ Product information http://www.mcafee.com Support & Service http://service.mcafee.com Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief) België 02/275.07.03
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Relax
Contributor
Message 3 of 5
‎02-28-2018 01:30 PM

Re: Andere prijs op factuur dan aangeboden

Ik stelde vandaag net hetzelfde vast. Dat is ongeveer het dubbele dan wat aangeboden wordt...

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Relax
Contributor
Message 4 of 5
‎02-28-2018 01:37 PM

Re: Andere prijs op factuur dan aangeboden

Heb jij contact opgenomen met de helpdesk en zo ja, wat was het resultaat?

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silvia_t
Moderator
Moderator
Message 5 of 5
‎02-28-2018 11:00 PM

Re: Andere prijs op factuur dan aangeboden

Geachte heer Huylebroeck, Om u optimaal te kunnen begeleiden verzoek ik u onze LIVE ondersteuning te contacteren tussen 09.00 en 17.00 uur van maandag t/m vrijdag. Telefoon Klantenservice: 020-5040 586 (lokaal tarief) / 0227 507 03 (voor Belgie). Technische chat: http://service.mcafee.com/LocaleSelect.aspx?lc=1043&sg=TS&pt=1&st=CHAT Met vriendelijke groeten, Support & Service Representative McAfee Consumer Products ___________________ Product information http://www.mcafee.com Support & Service http://service.mcafee.com Telefoon Klantenservice Nederland 020-5040 586 (lokaal tarief) België 02/275.07.03
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