×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RBromley
Contributor
Message 1 of 4

vault pass word system failure

Jump to solution

I chatted with a McAfee support agent and they said that there was a problem with the vault pass word validation system. When will this be fixed? I can't open my files

1 Solution

Accepted Solutions
Madhan
McAfee Retired
McAfee Retired
Message 4 of 4

Re: vault pass word system failure

Jump to solution

Hello @RBromley 

Apologies for the delayed response. The issue is already fixed with an update. The vault should work fine. Please feel free to contact us through Community or our Support for any assistance in future.

Regards,
Madhan M

View solution in original post

3 Replies
Magesh
McAfee Retired
McAfee Retired
Message 2 of 4

Re: vault pass word system failure

Jump to solution

Hi @RBromley 

We are aware of this issue and we are still in the process of investigating and as per our update from engineering team it will be fixed in the upcoming update. 

 

Regards

Magesh J

RBromley
Contributor
Message 3 of 4

Re: vault pass word system failure

Jump to solution
Your comment indicates that you are aware of the problem but this is hardly a solution! I'm very disappointed.
Madhan
McAfee Retired
McAfee Retired
Message 4 of 4

Re: vault pass word system failure

Jump to solution

Hello @RBromley 

Apologies for the delayed response. The issue is already fixed with an update. The vault should work fine. Please feel free to contact us through Community or our Support for any assistance in future.

Regards,
Madhan M

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community