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can not install online backup to my windows 7 home premium 64bit machine


My HD failed in my laptop which was running mcafee online backup,.

I have receovered everything but upon trying to install the software on my new hd i get the following error in the application event log

Faulting application name: Install.exe_McAfee Integrated Security Platform Installer, version:, time stamp: 0x4fab0768

Faulting module name: Install.exe, version:, time stamp: 0x4fab0768

Exception code: 0xc0000417

Fault offset: 0x0007e8c6

Faulting process id: 0xbb0

Faulting application start time: 0x01cd68d127abdfa1

Faulting application path: C:\Users\lee\AppData\Local\Temp\McInstallTemp (14)\Install.exe

Faulting module path: C:\Users\lee\AppData\Local\Temp\McInstallTemp (14)\Install.exe

Report Id: 65e27a51-d4c4-11e1-901e-002643a912dc

followed by an information error

Fault bucket , type 0

Event Name: PCA2

Response: Not available

Cab Id: 0

Problem signature:

P1: McAfeeSetup.exe


P3: McAfee Master Installer

P4: McAfee Master Installer

P5: McAfee, Inc.

P6: 200

P7: -1




Attached files:



These files may be available here:

Analysis symbol:

Rechecking for solution: 0

Report Id: 5def41c7-d4c4-11e1-901e-002643a912dc

Report Status: 0

Everything else installs and works fine on this fresh install of win7.

Any help woudl be much appreciated

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