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lullah
Level 7
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Message 1 of 2

Online back up help

I have Mcafee online back up. Recently my pc went in for repairs and my

Files have been wiped, how do I recover my files from

The online back up? Please help!

1 Reply
JaiPrakash
Level 12
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Message 2 of 2

Re: Online back up help

Hi lullah,

Kindly update us with the following information’s:

Is your McAfee Online Backup: Unlimited or came with Total Protection?

When was your last successful backup done on the PC..?

How much data have you uploaded…?

Is your Hard Drive formatted during the repair, if so when was the Hard Drive formatted…?

Computer Name before formatting the Hard Drive…?

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