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Re: McAfee File Lock Blocked by Group Policy

I'll let Selvan be your support here as he is very knowledgeable but just thought I would point out that Group Policy is decided in a Windows Module and the link to an explanation and tutorial is HERE.    Has someone else used the machine at some stage and possibly set such conditions?

Re: McAfee File Lock Blocked by Group Policy

Robsoti,

It has just been pointed out to me why you are getting that Group Policy mressage and I should have thought of it myself, sorry.

Access Protection in SecurityCenter itself may be stopping this.  Try toggling it off until you've finished.

Open McAfee SecurityCenter > Navigation > General Settings and Alerts and scroll down to Access Protection and switch it off, at least until this is sorted out.

robsoti
Level 7
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Message 23 of 35

Re: McAfee File Lock Blocked by Group Policy

Thanks. I will try the access protection idea when I get home.

As to the tutorial, I have windows 7 home premium edition. The group policy editor is only available on the professional and above versions.

Re: McAfee File Lock Blocked by Group Policy

Yes of course Home Edition is limited in scope.  But I think you'll find what it really means is Access Protection is blocking whatever you are trying to do.   Let's hope that's the case ;)

selvan
McAfee Retired
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Message 25 of 35

Re: McAfee File Lock Blocked by Group Policy

Hi robsoti,

I would like to have a look at your machine to make sure OS health is fine. Seems that there might be traces of the Product even after Uninstallation. We might need to do a Clean Install of McAfee by deleting the traces.

Let me know your best available time so that I can contact you for assisting further..!

robsoti
Level 7
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Message 26 of 35

Re: McAfee File Lock Blocked by Group Policy

Thanks. I appreciate the help. However It may be awhile, probably next week unfortunately.. I will be going out of town this coming Wed for a few days and I may not have time before then to get into this detail, lots of things to do. I'll let you know when I am available. Hope that is okay.

Thanks for your help.

robsoti
Level 7
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Message 27 of 35

Re: McAfee File Lock Blocked by Group Policy

Almost forgot. I made a complete system backup prior to attempting the uninstall/reinstall. After the two reinstall failures, I restored the system back to what it was before the two attempts.

selvan
McAfee Retired
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Message 28 of 35

Re: McAfee File Lock Blocked by Group Policy

You are Welcome..!

Regards

robsoti
Level 7
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Message 29 of 35

Re: McAfee File Lock Blocked by Group Policy

So, I am not sure that there would be an residual installations on the system due to the reinstall because of my restore of the previous system backup. Prior to t hat, this installation has been in place (with updates from McAfee) since 2012. Dell Restore asked if I wanted to save any files that had changed since the backup and I said no, so I expect it to be in its original pre-reinstall state.

robsoti
Level 7
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Message 30 of 35

Re: McAfee File Lock Blocked by Group Policy

I just turned Access protection off and rebooted. File Lock is still a no-go. ABOUT and SECURITY REPORT still don't display anything. I have performed a manual virus update and it keeps coming back saying everything is up-to-date. However I noticed on my other machine (running LIVESAFE in a Window 8.1 OS) it updated yesterday and today.

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