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npd
Level 7
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Message 1 of 7

Help with Acess McAfee Vault

I backed up my laptop, before resetting it to factory condition recently.  I reinstalled McAfee Total protection which works as it should, except that I cannot access my ****.vault file of 200MB in size.  I can access McAfee Vaults and see the file (folder?) but am unable to open it.  Any ideas on how to solve this problem?

Regards

6 Replies

Re: Help with Acess McAfee Vault

From my Parental Controls/File Lock help files:

Reset your vault's password



If you forget your password, you can reset it.

























1 Open File Lock.

2 Select a vault, then in the right-pane toolbar, click Change Password.
3 Click Forgot your password?, then answer the security questions you set up for your user account.
4 Click Next, type a password, then retype the password.
5 Click Next, then click Finish.



Those blue links wont open anything I fear as I literally copied and pasted that.

Re: Help with Acess McAfee Vault

Correction, I think the blue links do work.,...ooops.  Hope that helps.

selvan
McAfee Retired
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Message 4 of 7

Re: Help with Acess McAfee Vault

Hi

We need to know if you've created a new vault or tried to Open the existing vault file from Backup.

npd
Level 7
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Message 5 of 7

Re: Help with Acess McAfee Vault

Hi,

I created a new vault (2 GB in size). I then unzipped the backup file and copied the ****. Vault file into the new m

McAfee vault. I can open the vault door using my password and see the file , but it wont open. It then gives me option to search on line for a program yo open the file. I'm stuck.

SafeBoot
Reliable Contributor
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Message 6 of 7

Re: Help with Acess McAfee Vault

I don't think you can store a vault within a vault - you need to copy the original vault file somewhere else on your PC, and then open it.

SafeBoot
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Message 7 of 7

Re: Help with Acess McAfee Vault

Here's another thread where someone restored from a backup of their vault.

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