Hello,
I forgot my password for my portable hard drive and when I try to recover the password it states not possible. There are some important personal documents saved on it.
Is there anything I can do to overcome this?
Kind Regards,
Jason
Solved! Go to Solution.
Hi @Jason24
Greetings from McAfee
Kindly provide us the screenshot , operating system and McAfee version to investigate the issue or we recommend that you contact our consumer chat support using below link
McAfee Consumer Chat Support
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Hari
Hi @Jason24
Greetings from McAfee
Kindly provide us the screenshot , operating system and McAfee version to investigate the issue or we recommend that you contact our consumer chat support using below link
McAfee Consumer Chat Support
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Hari
Hi McAfee,
I also have this issue. What should I do?
Thanks,
Fen
Best to contact support as mentioned above.
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