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genewhite
Level 7
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Message 1 of 4
‎02-08-2012 05:49 PM

Cannot install Online Backup

I recently had to reinstall Mcafee Security Suite. After I did, I wanted to install and configure Online Backup. It just will not install. Just says Installation Failed.

I have uninstalled Security several times in the last few days and retried installing Backup. No deal. ANy idea why?

I am running Windows Vista. And, backup has been working right up to the time I reinstalled Security Suite.

Thanks.

Gene

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genewhite
Level 7
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Message 2 of 4
‎02-10-2012 05:50 PM

Re: Cannot install Online Backup

I have now tried to install Online Backup 11 times since yesterday. It goes all the way to the end and then just says Installation Failed. Virtual Technician says there are no errors.

C'mon Mcafee. A little help here.

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genewhite
Level 7
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Message 3 of 4
‎02-14-2012 04:55 PM

Re: Cannot install Online Backup

I can see that waiting for Mcafee to help was a complete waste of time. I think it is time to let my subscription expire and go back to Norton.

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Dinz
Level 16
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Message 4 of 4
‎04-07-2012 10:37 AM

Re: Cannot install Online Backup

Hi Gene,

Sorry for the deferred response, Please let us know if you are still facing the issue with the installer ?

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