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ibsen17
Contributor
Message 1 of 2
‎07-08-2018 02:26 AM

fejlmeddelse fra scanner

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Har forsøgt at få LiveSafe til at køre et fuldt scan af min mac. 
Efter få sekunder kom meddelsen:

"En ukendt fejl blev modtaget fra scannerne"

Yderligere kom meddelserne:

"0 elementer scannet. 0 trusler fundet" og "Alt ser fint ud".

Realtidsscanneren er slået til, men kan jeg regne med, at den kører?

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mads_l
McAfee Retired
McAfee Retired
Message 2 of 2
‎07-20-2018 01:43 AM

Re: fejlmeddelse fra scanner

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Hej,

 

Jeg kan forstå at, scanneren giver en feljmeddelse, men du også for besked "alt ser fint ud".

 

For at sikre at alt er som det skal være, vil jeg bede dig om, at kontakte supporten telefonisk.

Her vil vi kunne hjælpe over en fjernesession, hvor vi kommer på din PC,  og ordner problemet.

Dansk support tlf :   35258321  Man - Fre 9.00 - 18.00

Venlig hilsen

Mads

McAfee kunde support.

View solution in original post

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mads_l
McAfee Retired
McAfee Retired
Message 2 of 2
‎07-20-2018 01:43 AM

Re: fejlmeddelse fra scanner

Jump to solution

Hej,

 

Jeg kan forstå at, scanneren giver en feljmeddelse, men du også for besked "alt ser fint ud".

 

For at sikre at alt er som det skal være, vil jeg bede dig om, at kontakte supporten telefonisk.

Her vil vi kunne hjælpe over en fjernesession, hvor vi kommer på din PC,  og ordner problemet.

Dansk support tlf :   35258321  Man - Fre 9.00 - 18.00

Venlig hilsen

Mads

McAfee kunde support.

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