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Tina2
Contributor
Message 1 of 5
‎12-20-2021 03:35 PM

Virus from paymentsweb.org

Hi

Does anyone know why the McAfee solution does not detect the virus from paymentsweb.org? And how do I get rid of the virus?

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4 Replies
Bharani_BD
McAfee Retired
McAfee Retired
Message 2 of 5
‎12-20-2021 07:44 PM

Re: Virus from paymentsweb.org

Hi @Tina2 

Please let us know whether you are seeing any error while visiting the website or any issue while making payments. Also share us a screen shot of the alert you are seeing in the website.

Thanks & Regards
Bharanidharan S

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Tina2
Contributor
Message 3 of 5
‎12-20-2021 08:11 PM

Re: Virus from paymentsweb.org

Hi

This is not while visiting the website. I downloaded your solution, made a scanning of my hard desk, and your solution did not detect the virus I have on my computer, cf. attached screenshot of pop-ups I am getting every five minutes.

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Tina2
Contributor
Message 4 of 5
‎12-20-2021 08:13 PM

Re: Virus from paymentsweb.org

Hi again

Another screenshot using the McAfee name.

 

Best regards

Tina

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Kumar_suman
Moderator
Moderator
Message 5 of 5
‎12-21-2021 12:06 AM

Re: Virus from paymentsweb.org

Hi @Tina2 ,

Greetings from McAfee.

The attached screenshot sows fake alert from Microsoft edge. These notifications are not genuine rather an adware. Kindly follow the below article to fix the issue. You can also reach our consumer support team by accessing the below link.

Your browser displays fake notifications

McAfee Chat Support

Regards,

Kumar

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

 

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