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Stefan64
Contributor
Message 1 of 2
‎12-07-2019 12:53 AM

Recently i was billed 899Dkkr danish currency, want a full refund but support not availeble!!

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Hello Mcafee, i have recently been billed 899dkkr danish currency, and want a full refund!! as quick as possible since its christmas holidays and i need the money for presents. 
The reason why i got billed that amount, is that i forgot to turn off Auto renewal!

1 person had this problem.
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blatihom
Contributor II
Message 2 of 2
‎12-09-2019 05:08 AM

Re: Recently i was billed 899Dkkr danish currency, want a full refund but support not availeble!!

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Kære Stefan, 

Vi takker en gang til for din henvendelse til os. Du har snakked med vores kollega Katrin igennem chatten og er været refunderet som du ønskede. Dit sagsnummer er:  484570-2716097988

Vi bekræfte at dit McAfee abonemment er opsagt og automatisk fornyelsen er slået fra.

Du kan forvente dine penge tilbage på din bank konto mellem 2-5 arbejdsdage.

Hvis du overvejer at vende tilbage til McAfee, er du velkommen at kontakte os igen og få vores produkter med rabat pris. 

Vores direkte telefon nummer er: 35258321

Vi lukker din sag for nu, og hvis du har brug for hjælp igen, du må gerne kontakte os igen og åbner vi sagen igen.


Med Venlige Hilsner,
Tihomir Blagoev
McAfee Kunderservice

 

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1 Reply
blatihom
Contributor II
Message 2 of 2
‎12-09-2019 05:08 AM

Re: Recently i was billed 899Dkkr danish currency, want a full refund but support not availeble!!

Jump to solution

Kære Stefan, 

Vi takker en gang til for din henvendelse til os. Du har snakked med vores kollega Katrin igennem chatten og er været refunderet som du ønskede. Dit sagsnummer er:  484570-2716097988

Vi bekræfte at dit McAfee abonemment er opsagt og automatisk fornyelsen er slået fra.

Du kan forvente dine penge tilbage på din bank konto mellem 2-5 arbejdsdage.

Hvis du overvejer at vende tilbage til McAfee, er du velkommen at kontakte os igen og få vores produkter med rabat pris. 

Vores direkte telefon nummer er: 35258321

Vi lukker din sag for nu, og hvis du har brug for hjælp igen, du må gerne kontakte os igen og åbner vi sagen igen.


Med Venlige Hilsner,
Tihomir Blagoev
McAfee Kunderservice

 

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