On a new laptop I just install mcAfee livesafe, after that internet speed is very slow, it drops off and it types an error that no internet is there. On my old laptop there are no problems, any one knows this problem?
Solved! Go to Solution.
Please ensure that McAfee installed on the device is up to date. McAfee process will be running in the background which will not interfere with the internet connection speed. If you are using any VPN the internet connection may fluctuate a bit when it is enabled.
The laptops Windows system and McAfee livesafe are updated to the latest version, I don’t use the vpn functionality because the internet doesn’t work at all.
when I am browsing I have to reload the pages because it says when I try to enter a new webpage that there are no internet connection and there are dns error
Kindly try performing the below steps and update us the outcome.
Open run command by pressing windows + R together and type ncpa.cpl > look for your connection and right click and select properties> select IPv4 and click on properties and the google DNS 22.214.171.124 and 126.96.36.199 and click ok.
Let us know if that resolves the issue.
Hi @Jan-Carlsen ,
Please try the following:
-click on the "PC" tab
-click on "Firewall" (right part of the window)
-Reset the Firewall settings and restart your PC
If the issue persists - then please repeat the steps and once you go to the Firewall settings choose "My Network Connections" and change the connection type to "Home". Then restart again and check if it's resolved.
If it still persists I recommend to contact our live support so that one of our technicians can check what is wrong: McAfee Technical Support
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