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Hylder
Contributor
Message 1 of 2
‎05-20-2018 04:03 AM

Jeg har konto, men...

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...efter "rensning af pc, lykkedes det mig åbenbart at logge ind på McAfee med "forkert" e-mail adresse (der manglede ét bogstav). Det betyder, at jeg kører på 30 dages prøveperiode på trods af, at jeg har konto.

Hvordan logger jeg ud og ind igen med rigtig e-mail?

Mærkeligt at det overhovedet kan lade sig gøre, nar mailaressen (den forkerte) ikke bliver bekræftet. Hmmm...

V.H. Jan.

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1 Solution

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mads_l
McAfee Retired
McAfee Retired
Message 2 of 2
‎05-21-2018 12:20 AM

Re: Jeg har konto, men...

Jump to solution

Hej Hylder,

 

For at få løst dit problem kan du gøre følgende :

1: Kør Programmet MCPR ( Sletter det forkerte program, så du kan starte forfra.)

http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

- Du kopiere linket og indsætter det i din Browser (Google chrome, Internet Explore o.l)

- Download og kør programmet - når du har kørt programmet vil den bede dig om at genstarte PCen.

- Genstart.

----------------------------------------------------------------------------------------------------------------------------------------

Nu kan du downloaded dit abonnemet :

 

Installation til PC.


Trin 1
Her er nogle trin, som kan hjælpe dig med selv installationen:

Installation fra din McAfee-konto

a.Åbn en webbrowser, og gå til:

dk.mcafee.com

b.Klik på Min konto overst til højre.
c.Skriv din e-mail-adresse og din adgangskode, og klik på Log på.

BEMÆRK! Hvis du har glemt din adgangskode, skal du klikke på "Har du glemt din adgangskode?" og så vil du få en email med et link til oprettelse af en ny kode på din email-adresse. Klik på linket omtalt ovenfor og følg anvisningerne på skærmen - du skal så selv oprette en ny kode.


d.Naviger til Min Konto (My Account) og herefter vælg Abonnementer (Subscriptions).
e.Tryk på Hent/Download.
f.Læs McAfees slutbrugerlicensaftale, og klik på Jeg accepterer for at acceptere vilkårene og fortsætte til
overførsel og installation.
g.Følg vejledningen på skærmen for at hente og installere McAfee-softwaren.

 

Jeg håber at vejledningen løser dit problem.

Hvis ikke så ring ind til os på supporten på telefon nummer 35258321 mandag til fredag

 

Venlig hilsen

Mads Lauridsen

McAfee kunde support.

 

 

 

 

 

 

View solution in original post

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1 Reply
mads_l
McAfee Retired
McAfee Retired
Message 2 of 2
‎05-21-2018 12:20 AM

Re: Jeg har konto, men...

Jump to solution

Hej Hylder,

 

For at få løst dit problem kan du gøre følgende :

1: Kør Programmet MCPR ( Sletter det forkerte program, så du kan starte forfra.)

http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

- Du kopiere linket og indsætter det i din Browser (Google chrome, Internet Explore o.l)

- Download og kør programmet - når du har kørt programmet vil den bede dig om at genstarte PCen.

- Genstart.

----------------------------------------------------------------------------------------------------------------------------------------

Nu kan du downloaded dit abonnemet :

 

Installation til PC.


Trin 1
Her er nogle trin, som kan hjælpe dig med selv installationen:

Installation fra din McAfee-konto

a.Åbn en webbrowser, og gå til:

dk.mcafee.com

b.Klik på Min konto overst til højre.
c.Skriv din e-mail-adresse og din adgangskode, og klik på Log på.

BEMÆRK! Hvis du har glemt din adgangskode, skal du klikke på "Har du glemt din adgangskode?" og så vil du få en email med et link til oprettelse af en ny kode på din email-adresse. Klik på linket omtalt ovenfor og følg anvisningerne på skærmen - du skal så selv oprette en ny kode.


d.Naviger til Min Konto (My Account) og herefter vælg Abonnementer (Subscriptions).
e.Tryk på Hent/Download.
f.Læs McAfees slutbrugerlicensaftale, og klik på Jeg accepterer for at acceptere vilkårene og fortsætte til
overførsel og installation.
g.Følg vejledningen på skærmen for at hente og installere McAfee-softwaren.

 

Jeg håber at vejledningen løser dit problem.

Hvis ikke så ring ind til os på supporten på telefon nummer 35258321 mandag til fredag

 

Venlig hilsen

Mads Lauridsen

McAfee kunde support.

 

 

 

 

 

 

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Reply
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