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AnettG
Contributor
Message 1 of 2
‎08-08-2019 01:55 PM

Beskyttelse af flere enheder efter product key forlængelse

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I aug 2018 købte jeg en PC og McAfee LiveSafe, inkl 2 års ekstra fornyelse via to kort med product keys. Ud over min PC, er McAfee installeret på fire andre enheder, og første års abonnement udløber om 5 dage. Jeg har nu aktiveret en ny product key på min PC, og abonnementet er aktivt og løber indtil 13-8-2020. I "Min konto" på McAfee-hjemmesiden kan jeg klikke på de fire andre enheder og se, at abonnementet også her er fremskrevet til 13-8-2020. MEN: Denne dato er ikke overført til de fire enheder, hvor slutdatoen fortsat er om 5 dage - dvs den 13-8-2019. Hvordan overfører det nye abonnement med den nye udløbsdato til de fire eksisterende enheder? På forhånd tak for hjælpen. Vh AnettG

 

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mads_l
McAfee Retired
McAfee Retired
Message 2 of 2
‎09-10-2019 04:55 AM

Re: Beskyttelse af flere enheder efter product key forlængelse

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Hej, 

 

Jeg har sendt en opskrift til din mail, med en nem løsning.

 

Ellers følg nedenunderstående. 

 

Du kan gøre det ved at afinstallere programmet og geninstallere fra din konto. 

PC - afinstallation: 

Højre klik på windowsikonet (hvidt vindue)

Vælg - programmer og funktioner - find McAfee - afinstaller.

Genstart PCen.

++++++

MAC 

Åben Finder - klik på programmer - søg efter McAfee afinstaller.

Afinstaller - du vil skulle give din MAC admin. kode for at kunne afinstallere.

Genstart MACen.

-----------------------------------------------------------------------------------------------------

Du er nu klar til at installere McAfee på ny. 

----------------------------------------------------------------------------------------------------

Venlig hilsen 

Mads 

McAfee kundesupport.

 

 

 

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mads_l
McAfee Retired
McAfee Retired
Message 2 of 2
‎09-10-2019 04:55 AM

Re: Beskyttelse af flere enheder efter product key forlængelse

Jump to solution

Hej, 

 

Jeg har sendt en opskrift til din mail, med en nem løsning.

 

Ellers følg nedenunderstående. 

 

Du kan gøre det ved at afinstallere programmet og geninstallere fra din konto. 

PC - afinstallation: 

Højre klik på windowsikonet (hvidt vindue)

Vælg - programmer og funktioner - find McAfee - afinstaller.

Genstart PCen.

++++++

MAC 

Åben Finder - klik på programmer - søg efter McAfee afinstaller.

Afinstaller - du vil skulle give din MAC admin. kode for at kunne afinstallere.

Genstart MACen.

-----------------------------------------------------------------------------------------------------

Du er nu klar til at installere McAfee på ny. 

----------------------------------------------------------------------------------------------------

Venlig hilsen 

Mads 

McAfee kundesupport.

 

 

 

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