Subscription Renewal - Email

[Sean70]

I received an email from McAfee today telling me they will be renewing my subscription within the next 24hours. I am 99% sure it's a scam as I have (no offence McAfee) never purchased this software before. I have however purchased my laptop around a year ago in which McAfee was already installed.

Due to the email have nothing but a phone number to call them on, and being an Australian number (where I am located) there is 1% of uncertainty.

I searched the forum and found very similar issues, but nothing exactly the same as mine.

Can anyone confirm that this is definitely a scam....

Cheers

[Hari_durairaj · Accepted solution]

Hi @Sean70 

Greetings from McAfee,

Sorry for the inconvenience caused. We would like to inform you that McAfee communicates with the customer with e-mail address ending with (domain) mcafee.com.

For more details kindly refer the article How to recognize and protect yourself from phishing

Regards,
Hari Durairaj

[varissul1]

Here's a copy of an email I received this morning.

[Fred3]

I don't think this is an adequate response from McAfee. Can McAfee advise how the scammer got our email addresses and knew or suspected we were McAfee clients?  I have had no other phishing attacks in recent times so I am quite alarmed by it.  McAfee needs to be helping our internet security not adding to our vulnerability.

[Peacekeeper]

I got 4 emails yesterday all implying my McAfee was expired or nearly so. As I am on a 3 year free trial due to being a volunteer helper here a while back I was aware these were spam emails. They also say my name as the preceding name before the @ in my email.

That said they would have gotten the email from the dark Web from hackers of a friend's PC who had their address book copied or a hack on a firm that you gave your email to.

They guessed you are with McAfee I have gotten similar ones saying my Norton was expired. McAfee emails would come from a mcafee.com address and all links would have a similar address.

Just trying to answer your questions. 

@Hari_durairaj  anything you want to add maybe a link to  legit McAfee addresses.

[Hari_durairaj]

@Peacekeeper 

Greetings!

As you said earlier, we would like to inform you that McAfee communicates with the customer with e-mail address ending with (domain) mcafee.com.

If the e-mail is not legitimate so we request you to move this e-mail to the spam folder so that the sender will be blocked from sending mail to your e-mail address in future.

For more details kindly refer the article How to recognize and protect yourself from phishing

Regards,
Hari Durairaj