×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
devonscouse
Former Member
Message 1 of 11

Spam into inbox and not Anti spam folder

I have only recently started having this problem were some E mails are entering my in box even though they have been identified as spam. Others are correctly going into Anti spam folder. So I assume I have set up correctly. Any ideas would be gratefully received.
Currently running Version 10.3 Content update 4/7/09.
Many Thanks
10 Replies
vinod_r2
Reliable Contributor
Reliable Contributor
Message 2 of 11

RE: Spam into inbox and not Anti spam folder



Please run the McAfee Virtual Technician and post the session id .
devonscouse
Former Member
Message 3 of 11

RE: Spam into inbox and not Anti spam folder

Thanks for your reply Vinod.
Have run McAfee Virtual Technician ID Sesson 19049092.
Came back DAT out of Date which has now fixed. Everything else clean bill of health.
Many Thanks
vinod_r2
Reliable Contributor
Reliable Contributor
Message 4 of 11

RE: Spam into inbox and not Anti spam folder



Thanks please double check and verify that all the windows updates are in place.. It will be monday when i check that session id on our server so it will take that much time.... sorry for the delay.
devonscouse
Former Member
Message 5 of 11

RE: Spam into inbox and not Anti spam folder

Hi vinod 2
Did you have any joy checking McAfee Virtual Technician ID Sesson 19049092.
Windows fully up to date just had 32 E Mails enter my in box all marked Spam. Others correctly entered Anti spam folder.
Many Thanks
vinod_r2
Reliable Contributor
Reliable Contributor
Message 6 of 11

RE: Spam into inbox and not Anti spam folder



Hi,

I checked it and there is nothing of interesting on that.. could you try these steps..
Open Outlook.
Click on Tools, then Options.
Click on the Other tab.
Click on the Advanced Options button.
Click the Add-In Manager.
Verify that the following services have a checkmark:


McAfee SpamKiller
McAfee SpamKiller Exchange Extensions
devonscouse
Former Member
Message 7 of 11

RE: Spam into inbox and not Anti spam folder

Hi
Thanks for your prompt reply.
I opened Outlook Express as you said, however I dont have the options you stated.
Currently have Outlook Express 6. Running windows XP.
What I cant understand is why some go into Anti spam folder and others don't?
vinod_r2
Reliable Contributor
Reliable Contributor
Message 8 of 11

RE: Spam into inbox and not Anti spam folder





Open SecurityCenter.
Click E-mail & IM.
Click Configure in the right pane.
In the Spam protection is enabled pane, click Advanced.
Click E-mail Toolbars in the left pane.
Verify a checkmark is present in the box beside the email client in which you want the toolbar to display.
If the toolbar is already checked in SpamKiller/Anti-Spam and the toolbar is not visible, see the appropriate solution below to re-register the specific plug-in DLL for your email client.

Note: This issue does not occur in Outlook Express or Windows Mail (The Microsoft Windows Vista version of Outlook Express).

Solution for Outlook
Close Outlook.
Click Start, Run, type CMD, and click OK.

Note: For Windows Vista users, you must open a command prompt with administrator privileges. Click Start, Find, type CMD, right-click Command Prompt and select Run as Administrator.


Type CD %ProgramFiles%\McAfee\MSK (For Windows Vista 64-bit, use CD %programfiles(x86)%\McAfee\MSK) and press ENTER.
Type REGSVR32 MSKOLPLG.DLL and press ENTER.
Open Outlook.
devonscouse
Former Member
Message 9 of 11

RE: Spam into inbox and not Anti spam folder

Setting are as you say.
Specify spam filter level is set to medium.
Put spam E Mail into this folder Anti spam folder

Have not had any problems displaying tool bar
user_42400
Contributor
Message 10 of 11

Re: RE: Spam into inbox and not Anti spam folder

How do you reverse this?.  All it did was kill my McAfee tool bar in Outlook.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community