I recently was forced to change my Outlook 2013 to a IMAP account from POP3 due to continued instabilities with my service provider. Was happy with and understood POP3; and still getting used to IMAP.
I have heard that Mcafee may not support IMAP (which doesn't sound plausible, given its widespread deployment.) What's the story?
In any event, I don't have an anti- spam folder set up under my Inbox (as with POP3), nor am I able to mark emails as spam, etc. The McAfee Anti-Spam Toolbar is accessible, though.
Any advice appreciated.
Solved! Go to Solution.
Hello,
I was just looking around and noticed this. There's actually a good reason for why IMAP can't be supported. Every consumer antivirus software and all of its features are designed to protect a computer locally, meaning only the files itself that are within the computer are the ones that the security software can detect and manage. Now from my understanding, IMAP is a protocol wherein your email are only viewed from an email server (in a remote location) through your computer. Therefore, the antispam can't move the emails directly since the emails aren't really in your computer in the first place. For the antispam to do this, it is required that the program be installed in the email server itself. Now for POP I think the emails itself are downloaded to your computer's hard drvie from the email server so in that way, the antispam can move the messages around. I hope this helps!
best contact tech Support they would be better to answer this
The question of iMAP support has been asked for years and the answer we get is always the same: at the moment there is no support for iMAP at all and I don't believe they plan any. only POP3 or MAPi, whatever that is, and some types of web mail.
Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers
Consumer Technical Support (alter Country @ top right as needed)
Consumer Customer Service (Accounts, Billing, Registration, etc.)
How To Uninstall/Reinstall McAfee Consumer Products EXCEPT Anti-Theft
How To Submit A False Detection To McAfee
Beta Test McAfee Products For PC & MAC
Anti-Spyware/Malware/Hijacker Removal Tools
Tech Support gave me the same boilerplate answer. Must be some tech limitation to have them exclude a significant part of the market.
Years ago it was explained to me that so few use Outlook and iMap that it wasn't worth their effort to accommodation that. Now I'm not sure that still holds, but Anti-Spam isn't used by that many people apparently, especially now that most webmail providers offer anti-spam filtering.
Has this advanced since 2014 or not? I installed the anti-spam component of Livesafe on a few PCs today, due to Outlook spam filter not being strong enough to cope with a really annoying and recent spike of spam coming from US domains selling all sorts of crap. I have 4 accounts of which one is Exchange Online, the other 365, the other two being IMAP. The latter two have McAFee anti-spam greyed out in Outlook 2010 whereas the two MS-hosted accounts it's fully available.
Will try to ask in our call today
This is a feature, I miss in my AllAcess McAfee Product too...
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: