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user_6
Former Member
Message 71 of 76
‎05-11-2011 11:53 PM

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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Same here: what I described a few hours ago is on my computer (OS Vista).

On my wife's machine (OS W7) only DAT update (6343) today.

But it is not the first time that happens: often I observe a few days of difference between the 2 computers concerning big updates (not of course for dailies DAT updates).

We are on a good way!

Regards,

on 12/05/11 01:54:13 CDT
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rafshm
Contributor III
Message 72 of 76
‎05-12-2011 11:40 AM

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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Yes, now the anti-spam works. I have noticed a new problem on my Vista

When my computer is work, but I do not work on it for a long time, and I have on the screen prompt. I come back and I press on a blank and I see on the screen an inscription - work of an antivirus is stopped and it is possible to correct a problem through the Internet.

The mistake is determined as a stop of work

Сигнатура проблемы

Имя проблемного события: APPCRASH

Имя приложения: mcagent.exe

Версия приложения: 11.0.554.0

Штамп времени приложения: 4dbdaa69

Имя модуля с ошибкой: mcupdshm.dll

Версия модуля с ошибкой: 11.0.488.0

Штамп времени модуля с ошибкой: 4d2e0f26

Код исключения: c0000005

Смещение исключения: 00006e5c

Версия ОС: 6.0.6002.2.2.0.768.3

Код языка: 1049

Дополнительные сведения 1: fd00

Дополнительные сведения 2: ea6f5fe8924aaa756324d57f87834160

Дополнительные сведения 3: fd00

Дополнительные сведения 4: ea6f5fe8924aaa756324d57f87834160

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exbrit
MVP
Message 73 of 76
‎05-12-2011 11:49 AM

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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Not sure about that I'm afraid.  I suggest opening a new case with Technical Support Online Chat.

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rafshm
Contributor III
Message 74 of 76
‎05-12-2011 12:39 PM

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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O'k

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user_6
Former Member
Message 75 of 76
‎05-14-2011 01:32 AM

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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9Hello,

Update on the other computer (Windows 7)

Then I have downloaded IE9.

No problem.

All seems solved.

Regards,

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exbrit
MVP
Message 76 of 76
‎05-14-2011 04:45 AM

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

Jump to solution

That's excellent Jerome and all the best 😉

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