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jaymfe
Former Member
Message 1 of 76

McAfee SecurityCenter has been stopped working while opeing anti-spam

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Hi All,

I was here trying tohelp a mate, and I need to take a screenshot of Anti-spam settings, I tried toopen Anti-Spam settings from Web& E-mail protection >> Anti-Spam throws an error message"McAfee Security Center has been stopped working" and McAfee closed.I tried to open Anti-Spam from Navigation >> Anti-Spam and still no go. I need a fix forthis issue.

Screenshot of theerror from McAfee Security Center attached.

Mysystem information is given below:

OS Name                                    Microsoft Windows 7 Ultimate

Version                                       6.1.7601 Service Pack 1 Build7601

Other OS Description                    Not Available

OS Manufacturer                          Microsoft Corporation

System Name                              DARKGOD-LAP

System Manufacturer                    Acer

System Model                              T

System Type                                x64-based PC

Processor                                    Intel(R) Core(TM) i5 CPU       M 430 @ 2.27GHz, 2267 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date                       INSYDE V1.11, 5/14/2010

SMBIOS Version                          2.6

Windows Directory                        C:\Windows

System Directory                          C:\Windows\system32

Boot Device                                  \Device\HarddiskVolume2

Locale                                          UnitedStates

Hardware Abstraction Layer           Version= "6.1.7601.17514"

User Name                                   DarKGoD-LAP\DarK GoD

Time Zone                                     IndiaStandard Time

Installed Physical Memory (RAM)    4.00 GB

Total Physical Memory                   3.68 GB

Available Physical Memory             1.77GB

Total Virtual Memory                      7.35GB

Available Virtual Memory                 4.60GB

Page File Space                            3.68GB

Page File                                      C:\pagefile.sys

error.png

1 Solution

Accepted Solutions
btrombley
McAfee Retired
McAfee Retired
Message 47 of 76

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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The update that addresses this issue is rolling out today. It will be downloaded as an automatic update over the coming days and weeks.  If you'd like a fix immediately, you can reinstall from McAfee My Account.

View solution in original post

75 Replies
btrombley
McAfee Retired
McAfee Retired
Message 2 of 76

McAfee SecurityCenter has been stopped working while opeing anti-spam

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What version of Internet Explorer are you using?

rafshm
Contributor III
Message 3 of 76

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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Today I have install new official IE 9  and now I have this problem on my computers.

Also I have other problem McAfee SiteAdvisor Toolbar has disappeared from a window of a browser IE 9.

I see this problem on two different computers, but I can not understand its decision.

Message was edited by: rafshm on 3/15/11 1:28:06 PM CDT
btrombley
McAfee Retired
McAfee Retired
Message 4 of 76

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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Regarding SiteAdvisor, there's a KB article here: http://service.mcafee.com/faqdocument.aspx?id=TS101144.  Short version: we're rolling out an automatic update to SiteAdvisor.  If you haven't received it yet, you can manually update it via a quick download.

We'll have an automatic update to address the anti-spam issue shortly.

rafshm
Contributor III
Message 5 of 76

Re: McAfee SecurityCenter has been stopped working while opeing anti-spam

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After installing of this file https://sadownload.mcafee.com/products/SA/IE/upgrade/3.3.1/32/saUpgrade32.exe

I cannot see McAfee SiteAdvisor Toolbar in a window IE 9 of a browser.

I have made it on two computers and I have one result – it is  (McAfee SiteAdvisor Toolbar) switch, but it is impossible to see in a browser.

rafshm
Contributor III
Message 6 of 76

McAfee SecurityCenter has been stopped working while opeing anti-spam

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After installing of this file In magazine of my computer (Windows7 Home) record has appeared:

mcagent incompatible

CompatMode
CompatMode
# WINXPSP2

UserVerifySolution
User Verification of Solution
Verify_YES

jaymfe
Former Member
Message 7 of 76

McAfee SecurityCenter has been stopped working while opeing anti-spam

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Hi btrombley,

Thank you for trying to help me.

Internet Explorer IE 9 RC

jaymfe
Former Member
Message 8 of 76

McAfee SecurityCenter has been stopped working while opeing anti-spam

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Hi rafshm,

Could  you please go to http://www.siteadvisor.com and click on "free Download" and try to re-install Site Advisor and restart your computer. It may help in your case. I have no issue with Site Advisor on my IE 9 RC

rafshm
Contributor III
Message 9 of 76

McAfee SecurityCenter has been stopped working while opeing anti-spam

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I have tested your variant, but I have old result - I do not see McAfee SiteAdvisor Toolbar in a window of my  IE 9, but

it functions.

   

btrombley
McAfee Retired
McAfee Retired
Message 10 of 76

McAfee SecurityCenter has been stopped working while opeing anti-spam

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The toolbar is probably hidden.  In IE, open the Tools window (it looks like a gear in the top right corner), then click on Manage Add-Ons.  There should be two entries for McAfee SiteAdvisor.  Make sure both of them are enabled.

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