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Lubervr
Contributor
Message 1 of 4

I got malware i guess?

McAfee thinks i got malware 

Trojan:Script AsyncRAT.VL!1

C: Windows System32 config SOFTWARE

 

I have run another anti virus system but they cant find this malware so idk what to do?

3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4

Re: I got malware i guess?

Hi @Lubervr 

We regret for the inconvenience!

Since, You suspect that you have malware on your computer but same is not detected, we request you to submit virus samples to McAfee by following the below article.

How to submit virus samples to McAfee

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

David14
Contributor
Message 3 of 4

Re: I got malware i guess?

Did you get this resolved?  I have the exact same issue today.  I chatted with McAfee and they didn't do anything.  Only elevated it to Level 2 so I am still waiting.

Sudharsanam_G1
Moderator
Moderator
Message 4 of 4

Re: I got malware i guess?

Hi @David14 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

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