My MacBook Air was affected by a fake McAfee attack. It has left a small fake McAfee Total Protection icon on the top menu bar. I've tried to remove it using Command and drag and through Settings/docking menu, but it just won't move. Any advice on how to permanently remove it?
Hi @Paul-G,
Greetings from McAfee.
Kindly follow the steps to fix the issue.
If issue persists, contact our technical support by clicking on the below link
Regards,
Krishnamanikandan KS
Many thanks. I've gone through that and did find traces, which I have removed. But I still have the little icon on the dock & menu bar at the top of the screen. When I go to Settings it does not appear so I cannot delete. And when I try to drag the icon to the trash bin it won't let me do it (shows the circle with the line through). Any more thoughts?
Update. I rebooted and the fake icon has gone. The only remaining issue now appears to be that the Notification Centre keeps sending me virus messages from the fake McAfee. Any ideas of how to stop that (other than just turning off notifications)?
are there any programs active in the task manager. Maybe one of these if disabled could be the culprit. The other way is in browsers you can stop notifications check the apps that allow notifications maybe one of these if disabled would help.
Just a thought
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: