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parahvars
Contributor
Message 1 of 2

Dell PC Security

I have a new Dell PC with came with McAfee Antivirus and Notification. Now with a popup it says the new PC has five viruses. How can I get rid of the popup? I have uninstalled your two programs and do not want them. But the popup continues. Help.

1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2

Re: Dell PC Security

Hi @parahvars 

We deeply regret for the inconvenience caused.

If you had received emails or pop ups in the name of McAfee. Please confirm whether it legitimate or scam notifications.

We would like to let you know the pop ups or emails you received from the browser or through emails is a scam notification not from the original source.

As McAfee wouldn't send fake alerts from the browser or through email.  To recognize fake alerts please refer our article on the given below link.

Your browser displays fake McAfee notifications

How to recognize and protect yourself from phishing 

To recognize legitimate emails from McAfee kindly refer our below article for information.

Recognize McAfee Emails

You can also report to our concern team who are working deliberately on the scam emails. Please report scam emails to spam@mcafee.com. For more information kindly click on the below link.

Report about scam notifications.

Alternatively, you can always contact chat support using the link below for immediate assistance or call (866-622-3911) US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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