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themusgraveritu
Former Member
Message 1 of 5

revert windows 8.1, real time scanning turning off

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I upgraded to windows 10 for about a week, then had to revert back to windows 8.1 and now mcafee doesn't work, real time scanning turns itself off straight after I turn it on, it cant scan the computer and cant check for updates. I've tried running the virtual technician which hasn't done anything and I don't have any malware and wondered if it updated version which doesn't work with 8.1

Security centre build is 14.0.6136

1 Solution

Accepted Solutions
selvan
McAfee Retired
McAfee Retired
Message 3 of 5

Re: revert windows 8.1, real time scanning turning off

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Hi

This is possible because the Content might be mismatched due to change in Operating System. It is advisable to Uninstall and re-Install McAfee.

View solution in original post

4 Replies
catdaddy
MVP
MVP
Message 2 of 5

Re: revert windows 8.1, real time scanning turning off

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Did you Remove your McAfee Subscription before Upgrading? It is recommended to do so before any major upgrade. I would say performing a Uninstall/Reinstall should resolve your issue. And It could possibly in addition provide you with the latest Build/Version '14.0.7080', depending on where you purchased your subscription from.

Or you can contact Technical Support through the same link as http://mvt.mcafee.com .

All the best,

CD

Cliff
McAfee Volunteer
selvan
McAfee Retired
McAfee Retired
Message 3 of 5

Re: revert windows 8.1, real time scanning turning off

Jump to solution

Hi

This is possible because the Content might be mismatched due to change in Operating System. It is advisable to Uninstall and re-Install McAfee.

themusgraveritu
Former Member
Message 4 of 5

Re: revert windows 8.1, real time scanning turning off

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Thanks, I've done that and it seems to be working again now

catdaddy
MVP
MVP
Message 5 of 5

Re: revert windows 8.1, real time scanning turning off

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Glad that all is okay now...

All the best,

CD

Cliff
McAfee Volunteer
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