i purchased a mcafee antivirus 2010 retail card i have 56k dial up with vista itsays it takes 9hrs to download but just starts over never downloads all firewalls are off cant figure it out any suggestions cant get any technical support
this antivirus will be going in the trash putting in a norton
Hi bryanb,
Sorry for the inconvenience caused, please follow the below steps before download;
Check and delete any remnants of any other security software you were using previously.
Close all other internet applications
please run the the Mcpreinstall tool from http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe and then start installing the programs.
Do report back if you come across any issues.
Regards,
Dinesh K
Hello Dinesh,
Thanks for the valuable NOTES.
I am working with DELL and had a customer with me she was not able to use the REG Code on the card and later on there was no option available but when I used this tool it really helped.
Thanks one more time for individually and to Mcafee as well for being a unseprable part of DELL.
Jaspreet Dhaliwal
YOURS ISHERE
Thank you
FYI. Only one security software needs to be installed on a single PC. You need to uninstall norton. Usually PCs and laptops are preloaded with those trial versions.
Message was edited by: flogger on 2/1/12 10:00:41 AM CSTNew to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
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