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podkop68
Level 7
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Message 1 of 6

renewal and support

not very impressed thus far,   auto renwal worked fine, mcafee took their money right on time but all of my devices are telling me that subscription expired.   so i need to reinstall on all my devices after the renewal took place? 

when i click on support when logged into my account i get a red circle forever...  great support guys, you advertise 24/7 expert support.   well not where i'am...

5 Replies
Rajiv_s1
Moderator
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Message 2 of 6

Re: renewal and support

Hello @podkop68 ,

We deeply regret for the inconvenience caused, to get this sorted we kindly request you to follow the below article. If in case you prefer contacting support kindly access this chat support link.

You see an alert that your subscription has expired

Regards,
Rajiv S

 

podkop68
Level 7
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Message 3 of 6

Re: renewal and support

thanks for reply, but when i click on the link you provide YOU SEE AN ALERT... i get the never ending red circle which just turns for ever...
Rajiv_s1
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Message 4 of 6

Re: renewal and support

Hello @podkop68 ,

Based on the nature of the issue we have sent you a private message, kindly have a check and confirm so that we can take this further and have i resolved as soon as possible.

Regards,
Rajiv S

podkop68
Level 7
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Message 5 of 6

Re: renewal and support

would you be kind enough to let me know where have you sent this communication??  nothing in my email which is registered with mcafee.  only welcoming to this community when i initially signed up.  waste of time...   really?   for the money you charge this is the support you provide?   time to cancel auto-renewal.

Re: renewal and support

Look at top of thispage for an envelope. Should be a 1 beside it showing you have a message to read

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