I am from Greece and I bought last year a subscription for 1 year for 20 euros but I didn't notice that the auto-renewal was activated and Mcafee charged me 69.95 euros for the same product. I made a request for refund, I receive a service request number (1-81592651) and a phone number which with I can't communicate from my country. What can I do for that? How my problem can be solved?
Kind regards,
Vicky
Solved! Go to Solution.
Hi @vickydim
Greetings from McAfee!
I have sent a personal message. Kindly revert back with the requested details to assist you further.
Regards,
Sudharsanam G
Hi @vickydim
Greetings from McAfee!
I have sent a personal message. Kindly revert back with the requested details to assist you further.
Regards,
Sudharsanam G
Where can I find this personal message you send me?
Please respond if you receive the details you need because I am new member in community and I am not sure of I did it right.
If you sent a reply message you should have seen a popup saying that immediately you sent it. It should also be in your sent listing.
I have the same issue and I already post the refund topic yesterday but I cannot reply my post. I don't know why.
I following the link that @Sudharsanam_G1 gave and It went through the same process that I go many time and also the phone number : 18004412010 is unable to call from Thailand.
My reference number is 1-81721391
Could you help me, thanks
Hello,
I have totally the same issue, I cannot call to USA from Czech Republic, and I was not successfull to find any other way how I could to process it.
Thank you very much in advance.
BR,
Jiri
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