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refund reques

I purchased yesterday my laptop crashed after installing.  I'd like full refund please. 

3 Replies

Re: refund reques

Hi @AnnetteTre 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Edward Franso 

Re: refund reques

Thank you. Where do I find the private message please ?
cyberdude
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Re: refund reques

hello,

to access private message sent by mcafee moderator;

if you are logged in to this community you should see an envelop/mail icon next to your username at the right upperside of this page.

when you click on this envelop/mail icon you will see the private message overthere.

click message to open and below is a reply button when opened.

if for some reason you don't see this envelop/mail icon next to your username change browser to Edge of Firefox.

another user from this community had this issue and changing to Firefox for example solved the issue.

myself using Edge and no problems.

hope this helps.

greetings

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