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fauziah
Level 7
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Message 1 of 3

refund proses asap

on December 31, 2021 I got an auto renewal email to my cc. I immediately deactivated the auto renewal and contacted my bank. I want to apply for a refund process because I don't want to use mcafee anymore. following the instructions on the website I had to request a refund by phone USA. I can't do it because I'm in Indonesia and can't email too, pls help.

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Kumar_suman
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Re: refund proses asap

Hi @fauziah 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Kumar

Kumar_suman
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Re: refund proses asap

Hi @fauziah ,

Greetings from McAfee.

As we discussed on call, we have initiated the refund from our end. Your refund order number is CS2935432687

Regards,

Kumar

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