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christos4u
Level 7
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Message 1 of 3
‎03-31-2022 10:17 AM

refound request

I was not aware that auto-renewal was on. I would like to get a refund for what was charged to my card. The phone number that you told me to communicate is impossible to reach even during working hours. Can anyone help with my problem? 

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Edward_Franso
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Message 2 of 3
‎03-31-2022 10:31 AM

Re: refound request

Hi @christos4u 

Greetings from McAfee.

 

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

 

McAfee Consumer Support

 

Regards,

Edward Franso

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christos4u
Level 7
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Message 3 of 3
‎03-31-2022 11:48 AM

Re: refound request

Hi Edward,

     The phone 80044148867 that I called does not exist (at least in my country). As I mentioned it is impossible to communicate by phone. Can you advise another solution about how I can communicate with the company?  The issue is a request refund because of the high price of the product. Another offer suits me too. For example, a two-year program for the same price.  I'm waiting for your answer. 

Regards, Christos

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