I work in retail, doing tech services/support, and i have a subscription for McAfee Livesafe for the next four years. I'm part of the windows 10 insider build programs, where i beta test new versions of windows 10. I'm unable to install McAfee Livesafe on my PC. It stopped working 3 or 4 build ago, so i uninstalled it, and was unable to reinstall it. It gave me the "We couldnt install any of the security features included in your software" error message, and i've tried just about everything, MCPR, MVT, etc. and it refuses to install. Any ideas on how to get this up and running? I've tried just about everything that i know what to do.
Solved! Go to Solution.
The software isn't compatible with any Insider builds (aka Beta builds). The fact that it used to work is coincidental.
Please review http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331
Is there anything within that may have been overlooked?
Tom K3TG
McAfee Volunteer Moderator
The software isn't compatible with any Insider builds (aka Beta builds). The fact that it used to work is coincidental.
Moved this to Consumer General as a better spot for it.
It's not that it worked once, its worked fine for the past 6 months at least. It was only until the newer builds that came out that it had issues.
It's been a long standing policy for McAfee/Intel not to support software on "Beta" OS builds. Insider builds are beta builds, so not supported. If they worked for a while, good, but now you'll have to uninstall & find something else, or use the built in Windows Defender and Windows Firewall.
Register for the McAfee Beta program at https://beta.mcafee.com and have it installed on your Preview build. Note that this is purely voluntary and that Support is not available for McAfee Consumer beta.
Good suggestion Selvan. I personally forgot to recommend myself...
Keep in mind that the (AV Cloud) uses the Windows Firewall, opposed to the McAfee (Personal Firewall Plus).
McAfee® Beta Program | Legal Agreement | Home & Home Office Beta | McAfee
3 of us forgot that too. AV Cloud is now nothing to do with Beta.
Once again...Correct
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