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sololp
Contributor
Message 1 of 5

on-access scanner doesn't work

i have got mcafee vps 2010 today,but on-access scanner doesn't work...

4 Replies
Dinz
Former Member
Message 2 of 5

Re: on-access scanner doesn't work

Hi sololp,

Can you please provide some more additional information on this like;

Do you receive any errors from on access scanner ?

Open security center and let me know whether it says Am I protected YES or Your computer is secure ?

What is the operating system you use ? win (xp/vista/7)

How old is the computer ?

Regards,

Dinesh K

sololp
Contributor
Message 3 of 5

Re: on-access scanner doesn't work

nothing error report,it said"Your computer is secure"

my system is xp sp3

And the on-demmand scanner works

消息编辑者为:sololp on 10-2-19 上午08时54分39秒

消息编辑者为:sololp on 10-2-19 上午08时57分11秒
sololp
Contributor
Message 4 of 5

Re: on-access scanner doesn't work

can u give me more help,please?

Dinz
Former Member
Message 5 of 5

Re: on-access scanner doesn't work

Hi sololp,

Can you please tell me the exact problem with the on-access scanner?

Did you run mcafee virtual technician to check if reports any errors, if not please run it from here and post me with the session id

Thanks,

Dinesh K

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