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Ariele
Contributor
Message 1 of 2
‎01-19-2019 01:26 AM

i have a question

how can i get refund?

 

Hi, I  I feel really uncomfortable right now about this customer support. I don't understand why I have to write an email in English because there's no proper way to contect in Korea. (why don't you answer in phone? it cut off itself.)

Anyway my product got renewed automatically few days ago so i want to get refund.

 

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exbrit
MVP
MVP
Message 2 of 2
‎01-19-2019 11:06 AM

Re: i have a question

Only Customer Service can do that for you.  You can turn off the auto-renewal in the meanwhile by going to your online account page.

---
Peter
Toronto, Canada
---

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