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MahmoudAyman
Contributor
Message 1 of 2
‎06-07-2022 05:00 AM

entered a wrong account while buying a mcaffe subscription, and I can't activate my subscription.

I just bought a new McAffe plan, and I made a typo while typing my email. at the bottom of the website it said that I should right click on the McAffe icon and press "Verify Subscription" after doing so, a message says  "McAffe has Verified your Subscription" appeared, but on the account details it says that I have one day left until expiry date. I tried contacting customer support, but any site related to the support won't open at all, even the FAQ section. how can I activate my subscription? The purchase was successful, and the money was withdrawn from my bank account. 

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1 Reply
Kumar_suman
Moderator
Moderator
Message 2 of 2
‎06-09-2022 05:19 AM

Re: entered a wrong account while buying a mcaffe subscription, and I can't activate my subscriptio

Hi @MahmoudAyman ,

Greetings from McAfee. 

We request you to get in touch with our consumer support team on 866-622-3911 (USA) or access through chat for any account related issue. Our consumer support team will validate the account and update the correct email for you.

McAfee Consumer support

Regards,

Kumar

 

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