cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

cant turn on mcafee internet security firewall in version 11 using windows 7 ?

Jump to solution

hi i cannot turn on the mcafee internet security firewall in version 11 using windows 7 it keeps switching itself off, have tried ur McAfee Virtual Technician who was no help what soever as he said it was because i had windows 7 firewall in place which is also not turned on.

here is a listing of what is installed and starting on my computer, please help, to allow me turn it on, many thanks william.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 1.6.0_21

Run by wilarm1988acer at 7:54:15 on 2011-12-13

Microsoft Windows 7 Home Premium   6.1.7600.0.1252.44.1033.18.3895.2278 [GMT 0:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\System32\spoolsv.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

C:\Windows\SysWOW64\dgdersvc.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Acer\Registration\GregHSRW.exe

C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe

C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe

C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe

C:\Windows\system32\rundll32.exe

C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Windows\system32\vssvc.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\SysWOW64\rundll32.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files (x86)\Nero\Update\NASvc.exe

C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\taskhost.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

C:\Windows\system32\Dwm.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe

C:\Program Files (x86)\TouchSettings\TouchPortalOBR.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe

C:\Program Files (x86)\Acer\Acer Touch Suite\TouchPortalLauncher.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files (x86)\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe

C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe

C:\Program Files (x86)\Acer\Acer Touch Suite\Acer Touch Movie\TouchMovieService.exe

C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe

C:\Program Files (x86)\Cyberlink\PowerDVD10\PDVD10Serv.exe

C:\Program Files (x86)\Cyberlink\Shared files\brs.exe

C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUI.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe

C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\Freecorder\FLVSrvc.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Windows\ehome\ehRecvr.exe

C:\Program Files\mcafee.com\agent\mcagent.exe

C:\Program Files (x86)\VSO\ConvertX\4\ConvertXtoDvd.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\adult\MicrosoftFixit.WindowsFirewall.Run.exe

C:\Windows\TEMP\RunBoot-Temp_.86d3b8f2-99d9-4718-873f-0ae5fd31461c\MatsBoot.exe

C:\Users\wilarm1988acer\AppData\Local\Temp\MATS-Temp\CAB2pzivq2y.hf5\MATSWiz.exe

C:\Windows\System32\sdiagnhost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\mmc.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.yahoo.co.uk/

uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_z5700&r=27360710i500pe457y155w4671u448

mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_z5700&r=27360710i500pe457y155w4671u448

mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_z5700&r=27360710i500pe457y155w4671u448

uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

uURLSearchHooks: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFree.dll

mURLSearchHooks: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFree.dll

mWinlogon: Userinit=userinit.exe

BHO: vShare Plugin: {043c5167-00bb-4324-af7e-62013faedacf} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFree.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111211102729.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: vShare Plugin: {043c5167-00bb-4324-af7e-62013faedacf} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFree.dll

TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [OfficeSyncProcess] C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_Plugin.exe -update plugin

mRun: [UCam_Menu] "C:\Program Files (x86)\Acer\Acer Touch Suite\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer\Acer Touch Suite\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\3.0"

mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"

mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d

mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"

mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe

mRun: [MDS_Menu] "C:\Program Files (x86)\CyberLink\MediaShowEspresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\MediaShowEspresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.0"

mRun: [TouchMovieService] "C:\Program Files (x86)\Acer\Acer Touch Suite\Acer Touch Movie\TouchMovieService.exe"

mRun: [Conime] %windir%\system32\conime.exe

mRun: [NBAgent] "C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart

mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"

mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [fctcap] C:\Program Files (x86)\Fchat\fctcap.exe

mRun: [<NO NAME>]

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run

StartupFolder: C:\Users\WILARM~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\PMBMED~1.LNK - C:\Program Files (x86)\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: EnableLinkedConnections = 1 (0x1)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105

IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - C:\Program Files (x86)\Bonjour\ExplorerPlugin.dll

Trusted Zone: skillport.com

Trusted Zone: skillsoft.com\support

Trusted Zone: skillwsa.com

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

TCP: DhcpNameServer = 192.168.0.1

TCP: Interfaces\{561BA2F8-B587-4C37-ACB1-476EB2F785A1} : DhcpNameServer = 192.168.0.1

TCP: Interfaces\{D956D8A4-62CC-4DC9-A5E9-4F7CA4674465} : DhcpNameServer = 192.168.0.1

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\msc\McSnIePl.dll

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll

Handler: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

BHO-X64: vShare Plugin: {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

BHO-X64: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFree.dll

BHO-X64:     Freecorder - No File

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64:     AcroIEHelperStub - No File

BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO-X64:     McAfee Phishing Filter - No File

BHO-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll

BHO-X64:     Conduit Engine - No File

BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll

BHO-X64:     Search Helper - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111211102729.dll

BHO-X64:     scriptproxy - No File

BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

BHO-X64:     URLRedirectionBHO - No File

BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO-X64:     Ask Toolbar BHO - No File

BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB-X64: vShare Plugin: {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

TB-X64: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files (x86)\Freecorder\prxtbFree.dll

TB-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

mRun-x64: [UCam_Menu] "C:\Program Files (x86)\Acer\Acer Touch Suite\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer\Acer Touch Suite\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\3.0"

mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun-x64: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"

mRun-x64: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d

mRun-x64: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"

mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe

mRun-x64: [MDS_Menu] "C:\Program Files (x86)\CyberLink\MediaShowEspresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\MediaShowEspresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.0"

mRun-x64: [TouchMovieService] "C:\Program Files (x86)\Acer\Acer Touch Suite\Acer Touch Movie\TouchMovieService.exe"

mRun-x64: [Conime] %windir%\system32\conime.exe

mRun-x64: [NBAgent] "C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart

mRun-x64: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"

mRun-x64: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun-x64: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [fctcap] C:\Program Files (x86)\Fchat\fctcap.exe

mRun-x64: [(Default)]

mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun-x64: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run

IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\wilarm1988acer\AppData\Roaming\Mozilla\Firefox\Profiles\8yi90bh5.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=

FF - prefs.js: browser.search.selectedEngine - Web Search...

FF - prefs.js: browser.startup.homepage - hxxp://uk.yahoo.com/

FF - prefs.js: keyword.URL - hxxp://vshare.toolbarhome.com/search.aspx?srch=ku&q=

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll

FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Veetle\Player\npvlc.dll

FF - plugin: C:\Program Files (x86)\Veetle\plugins\npVeetle.dll

FF - plugin: C:\Program Files (x86)\Veetle\VLCBroadcast\npvbp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\system32\Wat\npWatWeb.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true

============= SERVICES / DRIVERS ===============

.

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]

R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]

R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]

R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\system32\DRIVERS\mwlPSDFilter.sys --> C:\Windows\system32\DRIVERS\mwlPSDFilter.sys [?]

R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\system32\DRIVERS\mwlPSDNServ.sys --> C:\Windows\system32\DRIVERS\mwlPSDNServ.sys [?]

R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys --> C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 {1BA31E5A-C098-42d8-8F88-3C9F78A2FDDC};Power Control [2010/08/05 07:14:46];C:\Program Files (x86)\Cyberlink\PowerDVD10\NavFilter\000.fcl [2010-4-2 146928]

R2 {6E090BD5-4EF5-4bf0-A968-74049E88E935};Power Control [2010/06/04 18:37:45];C:\Program Files (x86)\Acer\Acer Touch Suite\Acer Touch Movie\000.fcl [2010-4-15 146928]

R2 dgdersvc;Device Error Recovery Service;C:\Windows\SysWOW64\dgdersvc.exe [2010-7-26 95568]

R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28 1150496]

R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe [2010-5-17 308592]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-5 249936]

R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-5 249936]

R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-5 249936]

R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2010-5-7 199272]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2010-5-7 208536]

R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\mcafee\systemcore\mfevtps.exe [2010-5-7 161168]

R2 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-4-17 305520]

R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-3-25 490280]

R3 AVerPola;AVerMedia USB Polaris Series Capture Service;C:\Windows\system32\DRIVERS\AVerPola.sys --> C:\Windows\system32\DRIVERS\AVerPola.sys [?]

R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]

R3 dgderdrv;dgderdrv;C:\Windows\System32\drivers\dgderdrv.sys [2010-7-26 18120]

R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;C:\Windows\system32\DRIVERS\e1k62x64.sys --> C:\Windows\system32\DRIVERS\e1k62x64.sys [?]

R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]

R3 itecir;ITECIR Infrared Receiver;C:\Windows\system32\DRIVERS\itecir.sys --> C:\Windows\system32\DRIVERS\itecir.sys [?]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]

R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-30 135664]

S2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-5 249936]

S3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]

S3 FlashUSB;FlashUSB;C:\Windows\system32\DRIVERS\FlashUSB_x64.sys --> C:\Windows\system32\DRIVERS\FlashUSB_x64.sys [?]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-4-28 704872]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-30 135664]

S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-1-21 30963576]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]

S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\system32\DRIVERS\ssadbus.sys --> C:\Windows\system32\DRIVERS\ssadbus.sys [?]

S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\system32\DRIVERS\ssadmdfl.sys --> C:\Windows\system32\DRIVERS\ssadmdfl.sys [?]

S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\system32\DRIVERS\ssadmdm.sys --> C:\Windows\system32\DRIVERS\ssadmdm.sys [?]

S3 TFsExDisk;TFsExDisk;C:\Windows\System32\drivers\TFsExDisk.Sys [2010-8-11 16392]

S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-5 249936]

.

=============== Created Last 30 ================

.

2011-12-11 10:27:12    284648    ----a-w-    C:\Windows\System32\drivers\mfewfpk.sys

2011-12-08 15:29:45    --------    d-----w-    C:\ProgramData\Citrix

2011-12-08 15:25:19    --------    d-----w-    C:\Program Files (x86)\Citrix

2011-12-08 15:25:12    --------    d-----w-    C:\Users\wilarm1988acer\AppData\Local\Citrix

2011-12-08 15:25:10    103784    ----a-w-    C:\Users\wilarm1988acer\GoToAssistDownloadHelper.exe

2011-11-29 19:55:49    --------    d-sh--w-    C:\Users\wilarm1988acer\AppData\Local\696fabbd

2011-11-13 14:59:10    28760    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\ScriptFF.dll

.

==================== Find3M  ====================

.

2011-10-15 13:16:16    75808    ----a-w-    C:\Windows\System32\drivers\mfenlfk.sys

2011-10-15 13:16:16    65264    ----a-w-    C:\Windows\System32\drivers\cfwids.sys

2011-10-15 13:16:16    647080    ----a-w-    C:\Windows\System32\drivers\mfehidk.sys

2011-10-15 13:16:16    481768    ----a-w-    C:\Windows\System32\drivers\mfefirek.sys

2011-10-15 13:16:16    229528    ----a-w-    C:\Windows\System32\drivers\mfeavfk.sys

2011-10-15 13:16:16    160280    ----a-w-    C:\Windows\System32\drivers\mfeapfk.sys

2011-10-15 13:16:16    10248    ----a-w-    C:\Windows\System32\drivers\mfeclnk.sys

2011-10-15 13:16:16    100912    ----a-w-    C:\Windows\System32\drivers\mferkdet.sys

2011-09-29 16:24:44    1897328    ----a-w-    C:\Windows\System32\drivers\tcpip.sys

2011-09-29 04:09:30    3141120    ----a-w-    C:\Windows\System32\win32k.sys

.

============= FINISH:  7:55:44.43 ===============

1 Solution

Accepted Solutions

Re: cant turn on mcafee internet security firewall in version 11 using windows 7 ?

Jump to solution

hey guys thanks for all the help, i have uninstalled mcaffee, then used one of the clean up tools to remove everything aboot mcaffee from the computer. also had to remove the internet explorer firewall part which was coz of the problem.

i have now reinstalled mcaffee and it is now up and running thanks guys, this was done with the help of one of the mcafee technicians

william

View solution in original post

4 Replies

Re: cant turn on mcafee internet security firewall in version 11 using windows 7 ?

Jump to solution

Re HJT we cannot analyse this type of report we do not have the experience in that program post in 1 of the sites mentioned here

McAfee Communities: Anti-Spyware, Malware & Hijacker Tools

That said Have you tried setting teh firewall to default and see if that helps?

Also another fix might be to uninstall mcafee fully using

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe


Then reinstall from your account

Dinz
Level 16
Report Inappropriate Content
Message 3 of 5

Re: cant turn on mcafee internet security firewall in version 11 using windows 7 ?

Jump to solution

Hi there,

Kindly click on Useful links at the top of this page and then click on Technical support , our technicians would remote inn to your PC and help you find out if it’s a virus that causes the issue

Regards,

Re: cant turn on mcafee internet security firewall in version 11 using windows 7 ?

Jump to solution

hey guys thanks for all the help, i have uninstalled mcaffee, then used one of the clean up tools to remove everything aboot mcaffee from the computer. also had to remove the internet explorer firewall part which was coz of the problem.

i have now reinstalled mcaffee and it is now up and running thanks guys, this was done with the help of one of the mcafee technicians

william

View solution in original post

Dinz
Level 16
Report Inappropriate Content
Message 5 of 5

Re: cant turn on mcafee internet security firewall in version 11 using windows 7 ?

Jump to solution

Hi William,

That’s fantastic news.  Glad that you are OK now

Regards,

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community