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forgodsakepleas
Contributor
Message 1 of 4

cannot download invoice

Hello

My invoices are not clickable to print or download.  

Why does this happen?  not seen this before with any other service and website is not very user friendly.  It's taken at least 10 mins to even find this board.

Thanks

3 Replies
sanjay
McAfee Retired
McAfee Retired
Message 2 of 4

Re: cannot download invoice

@forgodsakepleas

Have you tried print/download the invoice using a different browser or device? If you already have, please contact customer service using the link below:

https://service.mcafee.com

Cheers

Sanjay

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
forgodsakepleas
Contributor
Message 3 of 4

Re: cannot download invoice

Hello Sanjay

Yes many different browsers

This takes up so much time - it's really inconvenient

Thanks
sanjay
McAfee Retired
McAfee Retired
Message 4 of 4

Re: cannot download invoice

@forgodsakepleas

Sorry to hear that. If the invoice is related to McAfee purchase, please contact customer service. They would be able to assist you.

https://service.mcafee.com

Cheers

Sanjay

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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