That is very strange that they couldn't help you. Something, somewhere is meddling with Internet Explorer because the SecurityCenter is an IE page. Do you want me to pursue it, if so you would have to switch back to McAfee of course?
it is strange that tech support couldn help you with this.
If you´re still willing to give it a try you can do this:
1-Make sure you still have IE 8
2-Download and Run this tool http://download.mcafee.com/products/licensed/cust_support_patches/McPartnerPreInstall.exe and then reboot.
If you did this having MFE installed check the status now, if not, reinstall MFE after running this PreInstall tool.
Please, kindly revert us back if it worked ok.
Try this steps.
Download and install java for 64 bit
run command prompt as admin
type in 1st: regsvr32/u jscript.dll then press enter
2nd: regsvr32 jscript.dll then press enter
3rd: regsvr/u vbscript.dll then press enter
4th: regsvr32 vbscript.dll then press enter
delete temporary files
reboot the comp., if you are using IE9 downgrade to IE8 and if its still showing a blank screen after this steps.
uninstall and reinstall the mcafeeMessage was edited by: ajieto on 1/20/12 12:41:43 PM CST
Mine has been fixed after uninstalling, run anti-virus scan and then reinstall. You could also try this one, but won't guarantee that it can help.
I have the same problem about the blank white screen. I tried to update and to download virtual technician but still blank white screen appear. It seems this is a big problem. I also tried to uninstall to reinstall mcafee but I cannot because white blank screen again say hello. Please help me with these problem.
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