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Re: White Screen Problem again in McAfee Internet Security

That is very strange that they couldn't help you.    Something, somewhere is meddling with Internet Explorer because the SecurityCenter is an IE page.  Do you want me to pursue it, if so you would have to switch back to McAfee of course?

alex_n
Former Member
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Message 22 of 26

Re: White Screen Problem again in McAfee Internet Security

Hello Spiracy,

it is strange that tech support couldn help you with this.

If you´re still willing to give it a try you can do this:

1-Make sure you still have IE 8

2-Download and Run this tool     http://download.mcafee.com/products/licensed/cust_support_patches/McPartnerPreInstall.exe      and then reboot.

If you did this having MFE installed check the status now, if not, reinstall MFE after running this PreInstall tool.

Please, kindly revert us back if it worked ok.

Good luck

ajieto
Former Member
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Message 23 of 26

Re: White Screen Problem again in McAfee Internet Security

Try this steps.

Download and install java for 64 bit

run command prompt as admin

type in 1st:  regsvr32/u jscript.dll then press enter

            2nd: regsvr32 jscript.dll then press enter

            3rd: regsvr/u vbscript.dll then press enter

            4th: regsvr32 vbscript.dll then press enter

delete temporary files

reboot the comp., if you are using IE9 downgrade to IE8 and if its still showing a blank screen after this steps.

uninstall and reinstall the mcafee

Message was edited by: ajieto on 1/20/12 12:41:43 PM CST
keiooz
Former Member
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Message 24 of 26

Re: White Screen Problem again in McAfee Internet Security

Mine has been fixed after uninstalling, run anti-virus scan and then reinstall. You could also try this one, but won't guarantee that it can help.

bakeks_14
Former Member
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Message 25 of 26

Re: White Screen Problem again in McAfee Internet Security

I have the same problem about the blank white screen. I tried to update  and to download virtual technician but still blank white screen appear. It seems this is a big problem. I also tried to uninstall to reinstall mcafee but I cannot because white blank screen again say hello. Please help me with these problem.

JaiPrakash
Former Member
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Message 26 of 26

Re: White Screen Problem again in McAfee Internet Security

Please open your Internet explorer – Click on Help and let us know

Version :

Cipher strength :

And also let us know your operating system ?

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