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vanderkerkoff
Contributor
Message 1 of 2

Web Advisor Warning about pdf downloads

Hello there

Our website changes it's domain name recently.  Since that's happened, all file downloads by users on Windows with McAfee Web Advisor enabled are showing a warning that the file download is dangerous.

We've scanned all the downloadable files with McAffee, and they're clean.

Apart from asking all our users to whitelist our site in Web Advisor, which I'm sure you can udnerstand will be an onerous task, is there any other way to stop this warning from scaring our customers?

The site currently does not serve over https, would doing that have any impact?

Thanks

V

1 Reply
Karthik_K
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Web Advisor Warning about pdf downloads

Hi @vanderkerkoff

Please refer the article below to submit the request to analyse your website:  https://service.mcafee.com/webcenter/portal/cp/home/articleview?locale=en-US&articleId=TS100806

Regards,

Karthik K

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