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Iain1
Contributor
Message 1 of 2
‎06-27-2022 11:18 AM

Virus threat messages

Why do I keep getting messages about virus problems and trying to sell me your product after I did purchase your product?

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1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2
‎06-27-2022 01:06 PM

Re: Virus threat messages

Hi @Iain1 

Greeting From McAfee.

Sorry for the inconvenience caused.

Please provide the answers for the below questions to help you further for better understanding.

Kindly ensure McAfee program has bee updated with the new subscription or its still being with expired subscription.

Please help us with the screenshot of the virus threat messages to identify whether its from McAfee or not.

May I know the virus alert message comes from as an email or a browser pop up?

Alternatively, you can always contact chat support using the link below for immediate assistance.

McAfee Support

Regards,
Venkat

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