cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Iain1
Level 7
Report Inappropriate Content
Message 1 of 2

Virus threat messages

Why do I keep getting messages about virus problems and trying to sell me your product after I did purchase your product?

1 Reply
Venkat_YM
Moderator
Moderator
Report Inappropriate Content
Message 2 of 2

Re: Virus threat messages

Hi @Iain1 

Greeting From McAfee.

Sorry for the inconvenience caused.

Please provide the answers for the below questions to help you further for better understanding.

Kindly ensure McAfee program has bee updated with the new subscription or its still being with expired subscription.

Please help us with the screenshot of the virus threat messages to identify whether its from McAfee or not.

May I know the virus alert message comes from as an email or a browser pop up?

Alternatively, you can always contact chat support using the link below for immediate assistance.

McAfee Support

Regards,
Venkat

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community