Ah ok will check this way
I just got off the phone with Dell Technical Support for McAfee. They told me that I need to switch completely to a manual scan and there was no way they could fix my problem. I asked them to escalate this with an incident to a McAfee developer and was told that they were not authorized to do so. I told them that if I wanted to do manual scans, that I might as well use a free service such as Avast. They then offered me a refund and refused to take the incident any further.
I will be writing to Christopher Young at Intel and telling him that the Dell support for McAfee is non-existent. I will recommend, once again, that he terminate their contract. The support I get on my McAfee product is a joke.
Will pass this on the the lead support agent I know and ask him what, if anything, he can do.
Okay, thanks. I will be writing to McAfee and Dell executives about this as well.
Would not hurt.
Hi,
Please let us know if you are still seeing this issue.
Regards,
Manoj
Yes I am on beta so reporting it via that product's defect report.From what I gather stewdanko is stiill getting the issue but will let him confirm it. He is on retail.
manoj.kulkarni wrote:
Hi,
Please let us know if you are still seeing this issue.
Regards,
Manoj
Yes, I am.
I have been monitoring this past week and my version of Mcafee all access is a beta version but exhibiting this issue every day QC fires up 5 hrs early then at the correct time as well.
I am reporting this as a defect to the beta team maybe someone should check on the retail side in support and see if they can repro it.
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