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JLim
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Unexpected renewal, refund assistance

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Hi I received an unexpected renewal which is more expensive than what is subscribed for last year, please do provide me a refund as I will be changing out to a new laptop and will no longer require this subscription.

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Re: Unexpected renewal, refund assistance

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Hi @JLim 

Greetings from McAfee.

 

As we discussed on Email , we have initiated the refund from our end. 

 

Regards,

Edward Franso

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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4 Replies

Re: Unexpected renewal, refund assistance

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Hi @JLim 

 

Greetings from McAfee.

 

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

 

Regards,

Edward Franso 

Re: Unexpected renewal, refund assistance

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Hi @JLim 

Greetings from McAfee.

 

As we discussed on Email , we have initiated the refund from our end. 

 

Regards,

Edward Franso

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Re: Unexpected renewal, refund assistance

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unexpected renewal on my mcafee when I was pretty sure I cancelled it. I really do not have the finances for this. I need that money for my rent

thanks

Re: Unexpected renewal, refund assistance

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I have also experienced an unexpected renewal and would like a refund. The website directed me here to this support community to contact you regarding this.

Please let me know how to proceed and email me if you need any additional information.

Thank you!

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